Kevin M


Profile Summary

As a Business Analyst with over 4 years of experience, I excel in managing user engagement, reengineering business processes, and overseeing project portfolios. My proficiency in SQL, enterprise RDBMS, and application architecture, coupled with hands-on experience in quality assurance, strategic planning, and cross-functional leadership, makes me a strong fit for managing system quality and effective business analysis in alignment with Skill Farm Members' objectives.

Professional Experience

Business Analyst

DataWise Solutions
March 2022 - Present
  • Designed and executed a data analysis tool, boosting operational efficiency by 25% and diminishing error rates by 15%, aligning with key goals of enhancing productivity and accuracy.
  • Facilitated process optimization initiatives with cross-functional teams, achieving a 10% expedited project delivery cycle.
  • Spearheaded the successful CRM system overhaul, leading to a significant 20% uplift in sales and a 15% enhancement in customer satisfaction metrics.

Project Manager

Innovatech Solutions
March 2020 - March 2022
  • Architected and drove a methodical testing strategy for new product deployment, securing a 95% success quotient and facilitating a 10% revenue increment.
  • Engaged with key stakeholders to earmark and triage business exigencies, fuelling a 20% boost in team efficacy and a marked 15% deduction in project expenditures.
  • Managed the deployment of an innovative inventory management system, culminating in a substantial 30% cost-saving on inventory and improving order fulfillment promptness by 20%.

Data Analyst

Apex Analytics Inc.
March 2019 - March 2020
  • Developed a cutting-edge reporting system, enhancing data precision by 25% and curtailing reporting intervals by 15%.
  • Orchestrated and executed process improvement measures in collaboration with cross-functional entities, achieving a 10% decrease in project completion timelines.
  • Led a pivotal CRM system project, delivering a 20% boost in sales and fortifying customer satisfaction by 15%.


  • Application Architecture
  • Enterprise RDBMS
  • Service Level Agreements (SLA)
  • Integration Testing
  • ITIL Framework
  • Change Management
  • Business Process Reengineering
  • Project Design
  • System Quality Assurance
  • Implementation
  • Communication Skills
  • Technology Stack Knowledge
  • Third-party Application Management
  • Unit Testing
  • Test Planning
  • COBIT Framework
  • Problem Management
  • Business Analysis
  • Project Scheduling
  • User Engagement
  • Training
  • Analytical Thinking
  • SQL Proficiency
  • Vendor Management
  • Module Testing
  • Defect Tracking
  • IT Audit Processes
  • Software Security Principles
  • Project Scope Management
  • Quality Criteria Management
  • Ideation
  • IT Support
  • Attention to Detail


Bachelor of Science - Business Analytics, Information Systems

Massachusetts Institute of Technology
September 2013 - May 2017


  • Certified Business Analysis Professional (CBAP)
  • Professional in Business Analysis (PMI-PBA)
  • Agile Analysis Certification (AAC)
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