Kevin M
info@echotalent.net(1) 111-2222
Profile Summary
As a Business Analyst with over 4 years of experience in data analysis, project management, and SQL, I've successfully managed reengineering business processes and project portfolios. My expertise in CRM systems, quality assurance, and cross-functional team leadership aligns perfectly with Skill Farm Members' needs for proactive user engagement and effective IT support.
Professional Experience
Business Analyst
DataWise Solutions
March 2022 -
Present
- Designed and executed a data analysis tool, increasing operational efficiency by 25% and reducing error rates by 15%.
- Facilitated process optimization initiatives with cross-functional teams, achieving a 10% faster project delivery cycle.
- Spearheaded a CRM system overhaul, leading to a 20% increase in sales and a 15% improvement in customer satisfaction.
Project Manager
Innovatech Solutions
March 2020 -
March 2022
- Developed and implemented a testing strategy for new product deployment, achieving a 95% success rate and a 10% increase in revenue.
- Engaged with key stakeholders to prioritize business needs, resulting in a 20% increase in team efficiency and a 15% reduction in project costs.
- Managed the deployment of an innovative inventory management system, achieving a 30% cost saving on inventory and a 20% improvement in order fulfillment speed.
Data Analyst
Apex Analytics Inc.
March 2019 -
March 2020
- Developed a reporting system that increased data accuracy by 25% and reduced reporting times by 15%.
- Collaborated with cross-functional teams to implement process improvements, resulting in a 10% decrease in project timelines.
- Led a CRM system project, achieving a 20% increase in sales and a 15% improvement in customer satisfaction.
Skills
- User Engagement
- Training
- Business Analysis
- Project Design
- Application Architecture
- Enterprise RDBMS
- Unit Testing
- Test Planning
- COBIT Framework
- Problem Management
- System Quality Assurance
- Ideation
- IT Support
- Project Portfolio Management
- Project Scheduling
- Technology Stack
- Vendor Management
- Module Testing
- Defect Tracking
- IT Audit Processes
- Software Security Principles
- Implementation
- Business Process Reengineering
- Project Scope Management
- Quality Assurance
- SQL
- SLA Management
- Integration Testing
- ITIL Framework
- Change Management
- Software Security Practises
Education
Bachelor of Science - Business Analytics, Information Systems
Massachusetts Institute of Technology
Certifications
- Certified Business Analysis Professional (CBAP)
- Professional in Business Analysis (PMI-PBA)
- Agile Analysis Certification (AAC)
![](https://echotalent.sfo2.cdn.digitaloceanspaces.com/public/landing/images/soft_hard_skills.webp)
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