Administrative Support - Fire and Emergency Services - Port Coquitlam

City of Port Coquitlam

Entry-level Not specified Port Coquitlam, BC, CA

Posted 4 weeks ago

Role details
Role
Full-time
Industry
Administrative And Office Support
Employment
Fulltime
Experience
2 Years +
Education
Completion Of Grade 12
Responsibilities
  • Provides administrative and clerical support to the Fire and Emergency Services Division
  • Receives, prepares and maintains records
  • Inputs inspection results and generates violation letters
  • Prepares correspondence and memorandums
  • Answers switchboard and greets visitors
  • Provides technical support related to software programs
  • Liaises with various City Departments
Requirements
  • Completion of Grade 12
  • Courses in general office procedures
  • Two (2) years' recent related experience in a clerical support role
Benefits
  • Professional working environment
  • Opportunities for career growth
Key skills
Administrative Support Clerical Support Data Entry Office Practices Microsoft Office Sharepoint Adobe Pro F Dm Apx Unit Four Communication Interpersonal Skills
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Generate Cover Letter Apply on Ca
    Job ID:
    J0725\-0975
    Position Number:
    25\-101e
    Job Title:
    25\-101e \
  • • Fire and Emergency Services Administrative Support (Full Time)
    • Job Type:
    Regular Full Time
    Job Category:
    Fire and Emergency Services
    Open Positions:
    1
    Employee Group:
    IAFF
    Date Posted:
    August 1, 2025
    Closing Date:
    August 15, 2025



    NATURE OF THE WORK
    This is administrative support work of moderate complexity, performed in the Fire and Emergency Services Division. The work includes responsibility for receiving, preparing and maintaining records, including data entry related to the Fire Inspection Program and assisting in other areas such as Administration, Training and Emergency Preparedness as required. In addition to providing clerical support to the department, the incumbent is the department’s receptionist, responding and directing phone calls and directing walk in traffic. Subsequent to receiving initial instructions, an employee of this class is responsible for the effective performance of diversified but recurrent clerical duties. Work is periodically reviewed by a superior for accuracy and conformance to established procedures and sound office practices.
    ILLUSTRATIVE EXAMPLES OF WORK
    Provides administrative and clerical support to the Fire and Emergency Services Division, receives, prepares and maintains records, including data entry related to the Fire Inspection Program and assists other areas such as Administration, Training and Emergency Preparedness as required
     Inputs inspection results, generates violation letters as required and inputs monthly training schedules using the Fire Department Management Software (FDM) and APX programs and collects and assembles a variety of records and statistics
    Provides data entry and support to maintain departmental electronic file structure in accordance with established policies and procedures
     Prepares a variety of correspondence and memorandums from copy, rough draft or general instructions
    Performs a variety of office duties such as answering switchboard, receiving and signing for deliveries and greeting and directing visitors as required
     Provides support related to technical issues with computer/laptop/software programs/printers as required and greets and directs visitors as required
    Provides factual information and assistance to the public and other City personnel on matters related to departmental rules, regulations, procedures and programs
     Liaises with a variety of City Departments as required and represents the City and the Department in a positive and professional manner
    Assists the City in providing emergency services as required
     Performs related duties as required
    KNOWLEDGE, ABILITIES AND SKILLS REQUIRED
    Sound knowledge of the Department’s organizational structure and of applicable rules, regulations and policies
     Sound knowledge of business writing, office practices and procedures
    Considerable knowledge of Microsoft Office applications, including SharePoint, Adobe Pro, Telestaff, FDM/APX and Unit Four (4\)
     Ability to establish and maintain effective working relationships with employees and to deal tactfully and courteously with members of the general public
    Ability to represent the City and the Department in a positive, professional manner.
     Ability to perform a variety of clerical tasks and make non\-complex calculations and computations
    Ability to communicate effectively both verbally and in writing
     Ability to operate a variety of standard office equipment
    Ability to follow verbal and written instructions and work effectively with minimal supervision
     Strong interpersonal skills
    EDUCATION, TRAINING AND EXPERIENCE REQUIRED
    * Completion of Grade 12, supplemented by or including courses in general office procedures and two (2\) years’ recent related experience working in a clerical support role; or an equivalent combination of training and experience
    Qualified individuals are encouraged to view the full job description on the City website and to apply online at https://pocoworks.portcoquitlam.ca/internal\-job\-postings/ to access competition number 25\-101e. Employees are advised that they must make application by submitting a current resume with a cover letter outlining their relevant education and experience and providing information on why this position is of interest and submit to Human Resources before the closing date of.
    It is the responsibility of interested employees to ensure that their application is received in the Human Resources Department before the deadline.

    Late applications will not be accepted.