Mid-Level Help Desk Technician IV - Annapolis Junction

Job summary

Join General Dynamics Information Technology's innovative IT team as a Help Desk Technician IV, transforming technology into opportunity! In this role, you'll lead technical support and troubleshooting efforts across various hardware and software systems while employing your strong customer service and troubleshooting skills. You'll be backed by a solid company with a great benefits package offering 401K matching, health and wellness plans, along with professional growth opportunities. Apply now to kickstart your career in a company known for its dedication to improving agency operations!

Role details

Role

Full-time

Industry

Information Technology

Employment

Full-time

Experience

4 Years +

Education

Associates Of Arts

Responsibilities

• provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

Requirements

• 5+ years of related experience
• top secret/SCI clearance
• security+ ce certification

Benefits

• 401K with company match
• comprehensive health and wellness packages
• paid education and certifications
• paid time off plans including vacation and sick leave

Key skills