Mid-Level Benefit Rights Officer - Hybrid Kent

Job summary

Join The SEND Consultancy Group as a Benefit and Welfare Rights Officer, tackling welfare complexities for children and families with SEND! Lead client advocacy and benefits support using your expertise in complex welfare rights for a lasting impact. This growing consultancy offers flexible hours, creative autonomy, and a supportive team environment. Apply now to make a real difference in SEND advocacy!

Role details

Role

Part-time

Industry

Non-profit And Social Services

Employment

Parttime

Experience

2 Years +

Responsibilities

• Conduct thorough benefit checks to identify entitlements
• Guide families through application processes
• Prepare and submit mandatory reconsiderations and appeals
• Represent clients at DWP Tribunals
• Advocate with various authorities
• Maintain accurate case records
• Signpost clients to specialist services
• Deliver benefits awareness sessions
• Contribute to service development

Requirements

• Minimum 2 years’ experience in welfare rights advice
• Excellent understanding of benefits legislation and case law
• Strong interpersonal skills
• Confident and professional written and verbal communicator
• Self-motivated, organised and deadline-oriented
• Ability to maintain calm and empathy in sensitive situations
• Ability to identify own learning and development needs
• Familiarity with the SEND landscape
• DBS check required
• Right to work in the UK required

Benefits

• Employee discount
• Free parking
• On-site parking
• Work from home
• Flexible working hours
• Creative autonomy
• Opportunities to shape SEND advocacy

Key skills