Mid-Level Clinical Manager - West Ottawa HART Hub

Job summary

Join Pinecrest-Queensway Community Health Centre’s West Ottawa HART Hub team driving innovative care models for substance use health. Lead the Walk-in Clinic's operations, ensuring high-quality primary care and addictions medicine to support vulnerable communities. You'll be part of a dynamic environment focused on integrating services and improving client outcomes. Apply now for an exciting role where you can make a real impact every day with a supportive, multidisciplinary team!

Role details

Role

Full-time

Industry

Healthcare And Medical

Employment

Fulltime

Experience

5 Years +

Education

Undergraduate Degree In A Healthcare Discipline

Responsibilities

• oversee the HART Hub’s Walk-in Clinic
• lead the development and implementation of clinic policies
• manage day-to-day clinical operations of the clinic
• lead recruitment and onboarding of staff
• manage staff performance and conduct reviews
• provide leadership in managing client encounters
• contribute to annual planning processes and quality improvement initiatives
• ensure health equity principles are integrated in operations

Requirements

• minimum of 5 years of management and clinical staff supervision experience
• undergraduate degree from a recognized university in a healthcare discipline preferred
• clinical experience in a healthcare or community setting with a focus on substance use health and mental health
• experience building cohesive multidisciplinary teams
• understanding of systemic barriers to care for marginalized individuals
• demonstrated knowledge of Diversity, Equity and Inclusion principles
• exceptional verbal and written communications skills
• experience in policy and medical directive development
• experience with program planning and performance measurement
• proficiency in Microsoft 365 apps
• ability to handle competing priorities
• bilingual preferred (English/French), other languages an asset

Key skills