Entry-Level Customer Service Associate - Vancouver, WA

TAL Building Centers

Entry-level $31.2k - $49.9k YEARLY Remote

Posted 3 days ago

Job summary

Join TAL Building Centers' team in Vancouver, Washington, where you'll assist customers with yard materials. Help load and unload materials while ensuring a safe work environment and providing excellent customer service. Enjoy a robust benefits package including health insurance and career growth opportunities. Apply now to embrace a chance to build a brighter future together!

Role details
Role
Full-time
Industry
Retail
Employment
Fulltime
Education
High School Diploma
Responsibilities
  • Greet customers and evaluate assistance required
  • Assist customers in loading and unloading materials
  • Check materials loaded versus purchase invoice for accuracy
  • Communicate with sales and yard team
  • Using forklifts and light trucks after proper training and approval
  • Report unsafe conditions and other incidents
  • Cut materials for customers using radial arm and panel saw
  • Perform other assigned duties
Requirements
  • Ability to perform physical requirements of the job
  • 1-3 months experience preferred
  • High school diploma or GED preferred but not necessary
Benefits
  • Affordable health and dental insurance
  • HSA employer contributions
  • Employer paid vision insurance
  • Employer paid life insurance
  • Excellent paid time off
  • 401k employer contributions
  • Commitment to training and professional development
  • Product discounts and incentive opportunities
Key skills
Customer Service Material Handling Forklift Operation Saw Operation Team Communication
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    Description:
    We are Part of the TAL Building Centers Family of Stores
    Based in Vancouver, Washington, TAL Building Centers is a family\-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.
    Our Mission
    We Help Build Better Communities
    Our Core Values
    We Are the Guide
    We Are Courteous
    We Are Ambitious
    We Are Accountable
    We Are Safe
    So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.
    Role Statement
    Assist customers with yard material. Responsible for loading, unloading and stocking of materials in the lumber yard and in the warehouse. Maintains safe work environment.
    Location
    This position will be performed onsite at our store. Remote work is not available for this role.
    Outcomes for Success
    Greet customers, ask customer and evaluate invoice for level of assistance required. Direct customer to materials purchased and provide assistance loading in a safe and productive manner.
     Communicate with the sales and yard team to ensure customer service is prompt and coordinated.
    Assist customers in loading and unloading materials
     Check materials loaded vs. purchase on a paid invoice to ensure accuracy or materials and quantity
    May pull loads for delivery accurately and bundle safely for delivery on our trucks
     Develop knowledge of materials, locations and uses. Keeping in mind may product look similar but are different. Proactively learn about the product we sell.
    Embrace and live by our Core Values in every customer and team interaction
     Efficiently and safely operate forklifts and light trucks upon receiving proper training, supervisor approval and certification
    Report unsafe conditions, product and property damage and incident or accidents immediately
     May use a radial arm and panel saw to cut materials for customers
    May perform other duties as assigned.
    Benefits
    Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.
    Our benefits package for our benefit eligible employees is robust:
     Affordable health and dental insurance via a national network.
    HSA employer contributions.
     Employer paid vision insurance.
    Employer paid life insurance.
     Excellent paid time off, including your birthday!
    401k employer contribution up to 5% of base pay.
     Strong commitment to training, professional development and career advancement.
    Product discounts.
     Tons of other incentives, reward \& recognition opportunities, and voluntary benefits!
    Requirements:
    Ability to perform physical requirements of the job
     1\-3 months experience preferred
    High school diploma or GED preferred but not necessary
    Physical Requirements
     Heavy work: Exerting up to 100 pounds seldom, 50\-80 pounds of force occasionally and/or up to 25 pounds of force frequently and/or less than 25 pounds of force constantly to move objects. Heavy work involves standing and/or walking all the time.
    Occasional stoop and kneel, and seldom crouch or crawl
     Seldom\-occasional climbing\-ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
    Balancing\-maintaining body equilibrium to prevent falling when walking, standing, crouching or running on narrow, slippery or erratically moving surfaces.
     See (Detect, identify, observe)
    Seldom sitting for forklift operation.
    Wages
    Starting wages will be based on years of experience and education.
    TAL Building Centers is an Equal Opportunity Employer.*