Mid-Level Account Success Representative - WM
WM
Mid-level
Not specified
Anjou, QC, CA
Posted 1 month ago
Job summary
Join WM's customer success team, building strong relationships with clients to boost retention and loyalty. Lead the onboarding process using excellent customer service and communication skills. WM offers a competitive compensation package with health, dental, and other great benefits. Apply now for a chance to enhance customer satisfaction and work in a dynamic office environment!
Role details
- Role
- Full-time
- Industry
- Business Operations And Management
- Employment
- Fulltime
- Experience
- 2 Years +
- Education
- Bachelor's Degree
Responsibilities
- Conduct Sales Rep to OBC customer transition meeting
- Review and verify customer setup information
- Contact customer to confirm delivery date
- Verify container delivery and routing
- Contact customer post-service to confirm satisfaction
- Review invoices and service levels with customers
Requirements
- Bachelor's Degree or equivalent relevant experience
- Two years of customer service experience
Benefits
- Medical, Dental, Vision, Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on RRSP
- Paid Vacation, Holidays, and Personal Days
Key skills
Customer Service
Onboarding
Bilingual
Communication
Sales
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✓ Skills Match:
83%
✓ Experience:
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