Product Manager

Metafora

Mid-level $96.0k - $144.0k YEARLY Remote

Posted 2 weeks ago

Tailor Resume
Job summary

The Product Manager at Metafora will lead various product management initiatives, collaborating closely with clients to deliver user-centric solutions. The role involves managing the product backlog, overseeing project lifecycles, and ensuring effective communication between development teams and stakeholders. Strong experience in agile methodologies and project management is preferred.

Role details
Role
Full-time
Industry
Information Technology
Employment
Full Time
Responsibilities
  • fostering the product mindset on behalf of clients
  • leading the client to move in the desired direction
  • owning and maintaining the product backlog
  • writing stories with clearly defined acceptance criteria
  • conducting user acceptance testing (UAT)
  • partnering with the engineering leads
  • communicating project status and feedback
  • engaging with customers for feedback and product direction
Requirements
  • proficient at breaking down large features and apps into epics and clearly defined user stories
  • participates in the design and acceptance of wireframes using tools like figma or equivalent
  • administering a project in jira, azure devops, trello, or other project management software
  • expert practitioner on scrum, kanban, and/or other agile development frameworks
  • have experience coordinating with multiple teams and stakeholders
  • knowing how to determine between a risk and a blocker
  • strong collaborator and team player
  • exceptional communicator
  • hungry for growth and success - personal as well as professional
Key skills
Product Management Qa Ux Design Project Management Requirements Gathering Agile Scrum Kanban Jira Azure Devops Trello Figma
Full job description
    Product Manager
    The Product Manager role should be able to flex between multiple roles: Product Owner, Project Manager, QA, UX Designer, Researcher, and Consultant. You will be responsible for managing client development initiatives, leading requirements gathering, prioritizing the product backlog with client input, testing the product, and partnering with the dev team to deliver on the client engagement.
    What you’ll do:
    Product Management
    Fostering the product mindset on behalf of clients and evangelize new technology that can be used to build a user centric product that empowers users to do the right job
     Following the lead of a client that already has a strong product vision and needs help with execution \
  • • support them and challenge constructively, always with a focus on building the right product with the least amount of waste
    • Leading the client to move in the desired direction, if they don't already have a strong perspective
     Teaching the client how product management is done well with Metafora sanctioned tools and processes
    Owning and maintaining the product backlog, including the creation of product/program visions, requirements documentation, and documenting delivery risks
     Writing stories with clearly defined acceptance criteria
    Including creating wireframes and making collaborative design decisions with the client
     Articulating the What and the Why to the Engineering Team so that they have the right level of information to focus on the How
    Coordinate and manage the UAT process of product iterations
     Leading backlog refinement, sprint reviews, and product demos
    Partnering with the Engineering Leads to usher projects through the entire project lifecycle and deliver the project on time and on budget
    Project/Program management
     Work closely with the client stakeholders to keep the project roadmap prioritized
    Developing domain expertise, both within the client's unique business and the product category (i.e. marketplace vs TMS)
     Striving to reduce waste, whether that be in the product, the SDLC, or both
    Evangelize products and product features throughout the development lifecycle
     Visiting clients and meeting with users to obtain feedback and product direction
    Engaging with customers to understand key decision points, map out workflows, and identify product features that enable you to become the voice of the customer
     Reviewing project deliverables with clients to obtain approval for invoicing
    Generation of content to be included in client invoices and coordinating with Accounting to generate and send out client invoices
     Fostering a culture of building, measuring, and learning
    Identifying product / project specific metrics to measure
     Develop a shared understanding across the client, stakeholders, users and engineering team
    Establishing application KPIs, monitor application usage, and identify / implement strategies that lead to attainment of product goals
     Support in the renewal of client engagements
    Communication
    Up \& Out: Communicating project status, risks \& impediments, and feedback up the management chain and out to client stakeholders and users
     Provide business and technical understanding to all stakeholders
    Across: Communicating with peers and other functional groups across the organization
     Down: Communicating news and decision making to the Engineering Team
    Making sure that the Engineering Team is communicating with the customer the right amount to maintain velocity on development priorities, i.e. both serving as a buffer and connecting the team with customer feedback/domain knowledge
     Being the consummate professional that actively listens to clients and users, providing advice and guidance when appropriate
    How you’ll do it:
    Win Together: Metafora wins as the transportation ecosystem wins. We get better when others get better and we know that to get better, everyone must be working together towards a common goal.
     Live Fearlessly: At the core of living fearlessly is the bias towards “doing.” We believe that the worst thing you can do is to do nothing. And we encouraging learning from our mistakes and not being afraid to take the first step.
    Speak Your Truth: We believe in being who you are and always speaking your truth. We know that being honest and open with each other is the best way to make decisions. Transparency serves as our foundation for communication with clients and with ourselves.
     Be Flexible: We know that the world moves quickly and so does our industry. We are at our best when we expect change and can adapt to it quickly. We encourage you to be nimble and think outside the box about how you can make a positive impact.
    Choose Your Hard: We know that life is hard and full of decisions, sometimes the hardest choice and the right choice are the same thing. Whether it’s a difficult client conversation or sharing feedback internally, we know that we are in business to solve hard problems and we embrace challenges head on.
    What we need:
     Proficient at breaking down large features and apps into epics and clearly defined user stories
    Participates in the design and acceptance of wireframes using tools like Figma or equivalent
     Administering a project in Jira, Azure DevOps, Trello, or other project management software
    Expert practitioner on Scrum, Kanban, and/or other agile development frameworks
     Have experience coordinating with multiple teams and stakeholders
    Knowing how to determine between a risk and a blocker
     Strong collaborator and team player
    Exceptional communicator
     Hungry for growth and success \
  • • personal as well as professional
    • Preferred but not required:
    Messaging critical information to clients and internal teams
     Mediating between stakeholders
    Collaborating with external engineering teams
     Testing APIs with tools like Postman or equivalent
    Experience in Transportation, Logistics, and/or Supply Chain
     Experience in problem modeling, analysis and solving
    Working knowledge of tools like Google Analytics and SQL or NoSQL databases
     Proven ability to manage across multiple product delivery teams
    * Experience envisioning innovative / disruptive products