Junior Computer Officer

Downing College

Entry-level Not specified Cambridge, ENG, GB

Posted 4 days ago

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Job summary

The Junior Computer Officer role at Downing College involves providing first-line technical support, managing user accounts, and maintaining IT inventory. This full-time position requires 1-2 years of experience in an IT support environment and offers a competitive salary. Suitable candidates will have a basic understanding of IT systems.

Role details
Role
Full-time
Industry
Information Technology
Employment
Full Time
Experience
1 Years +
Education
It Level 2 Apprenticeship
Responsibilities
  • providing first-line technical support to students, staff & fellows
  • installing, configuring, and troubleshooting hardware and software
  • assisting in setting up new users and managing user accounts
  • maintaining and monitoring IT inventory, printers, and other equipment
  • escalating unresolved issues to senior team members
Requirements
  • 1-2 years in an IT support or helpdesk environment
  • basic understanding of Windows OS
  • Microsoft Office Suite knowledge
  • networking fundamentals
  • troubleshooting techniques
Key skills
It Support Technical Support Hardware Installation Software Troubleshooting Windows Os Microsoft Office Networking Fundamentals Problem-solving
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