IT Support Technician - Part-Time Contract
E Logic
Mid-level
$41.7k - $49.8k YEARLY
Monrovia, CA, US
Posted 5 days ago
Job summary
E-Logic is seeking a mid-level IT professional to support the SGVCOG's IT operations on a part-time basis. The role involves providing hands-on technical support, troubleshooting, and ensuring software and hardware functionality. Candidates should have technical proficiency in IT support and strong customer service skills.
Role details
- Role
- Part-time
- Industry
- Information Technology
- Employment
- Fulltime
- Experience
- 2 Years +
Responsibilities
- Provide onsite IT support for a minimum of sixteen hours per month of scheduled service.
- Provide Help Desk support via phone, email, and in-person.
- Track and prioritize all support requests using a dedicated ticketing system.
- Install, configure, and maintain laptops, printers, and peripherals.
- Troubleshoot hardware and software issues.
- Track software licenses and coordinate warranty support.
- Perform hardware/software installation as directed.
- Conduct quarterly security checks of each computer system.
- Provide a monthly support log detailing assistance.
Key skills
Hardware Troubleshooting
Software Troubleshooting
Network Connectivity
Customer Service
Communication Skills
Diagnostic Procedures
Office Productivity Suites
Microsoft 365
Google G Suite