Mid-Level Service Delivery Manager - Grande Prairie Airport

Paladin Airport Security Services

Mid-level Not specified Grande Prairie, AB, CA

Posted 4 weeks ago

Job summary

Join Paladin Airport Security Services as a Service Delivery Manager overseeing screening operations at Grande Prairie Airport. Lead a dedicated team by managing operations, achieving KPIs, and fostering a positive workplace culture. Enjoy competitive wages and benefits while being part of a company that values diversity and personal growth. Apply now to become a key part of our impactful team!

Role details
Role
Full-time
Industry
Security And Protective Services
Employment
Fulltime
Experience
3 Years +
Education
Bachelor's Degree In Business Administration
Responsibilities
  • Overseeing screening operations at various checkpoints
  • Building and maintaining customer relationships
  • Conducting performance reviews
  • Application of corrective measures as needed
  • Compiling security incident reports
  • Managing a team of Screening Officers
  • Achieving daily KPIs and compliance with SOPs
Requirements
  • Ability to acquire Transport Canada Security Clearance
  • Eligibility for Federal Security Clearance
  • 3 years of work-related experience in protective service leadership role
  • Knowledge of relevant security and employment legislation
  • Willingness to work irregular hours and attend incidents after hours
  • Fluency in French is an asset
Benefits
  • Top industry wages
  • Career advancement opportunities
  • Comprehensive benefits
Key skills
Leadership Communication Client Service Operational Focus Human Resources Performance Management Security Legislation Customer Relationships Office Software Team Management Kpi Achievement
🎯 Beat 99% of ATS Systems
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✓ Skills Match: 88%
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