Mid-Level Service Delivery Manager - Grande Prairie Airport
Paladin Airport Security Services
Mid-level
Not specified
Grande Prairie, AB, CA
Posted 4 weeks ago
Job summary
Join Paladin Airport Security Services as a Service Delivery Manager overseeing screening operations at Grande Prairie Airport. Lead a dedicated team by managing operations, achieving KPIs, and fostering a positive workplace culture. Enjoy competitive wages and benefits while being part of a company that values diversity and personal growth. Apply now to become a key part of our impactful team!
Role details
- Role
- Full-time
- Industry
- Security And Protective Services
- Employment
- Fulltime
- Experience
- 3 Years +
- Education
- Bachelor's Degree In Business Administration
Responsibilities
- Overseeing screening operations at various checkpoints
- Building and maintaining customer relationships
- Conducting performance reviews
- Application of corrective measures as needed
- Compiling security incident reports
- Managing a team of Screening Officers
- Achieving daily KPIs and compliance with SOPs
Requirements
- Ability to acquire Transport Canada Security Clearance
- Eligibility for Federal Security Clearance
- 3 years of work-related experience in protective service leadership role
- Knowledge of relevant security and employment legislation
- Willingness to work irregular hours and attend incidents after hours
- Fluency in French is an asset
Benefits
- Top industry wages
- Career advancement opportunities
- Comprehensive benefits
Key skills
Leadership
Communication
Client Service
Operational Focus
Human Resources
Performance Management
Security Legislation
Customer Relationships
Office Software
Team Management
Kpi Achievement
🎯 Beat 99% of ATS Systems
91%
⚠️ Only 15% of resumes pass ATS
Check yours now
✓ Skills Match:
88%
✓ Experience:
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