Mid-Level Microsoft Licensing Specialist - Greenville SC

ScanSource

Mid-level $60.0k - $65.0k YEARLY Remote

Posted 4 weeks ago

Job summary

Join ScanSource's Channel Exchange team, where you'll support sales by providing expert guidance on Microsoft licensing. You'll lead the way in managing relationships and ensuring compliance on complex licensing scenarios using your strong skills in Microsoft products and services. ScanSource, known for its commitment to top-tier solutions, offers comprehensive benefits, including medical coverage and generous paid time off. Apply now to be part of a dynamic team in a role that fosters growth within the software licensing business!

Role details
Role
Full-time
Industry
Computers And Electronics
Employment
Fulltime
Experience
3 Years +
Education
High School Diploma
Responsibilities
  • Focus primarily on Microsoft Licensing opportunities across new, upgrade, and renewal deals
  • Assist in managing day-to-day relationships with existing clients and assist in developing new business
  • Support internal teams and customers on complex licensing scenarios, ensuring optimal solutions
  • Respond to inquiries related to Microsoft Licensing, including troubleshooting provisioning and activation issues
  • Offer support to the internal sales team as well as customers around Microsoft licensing, product sets, and licensing capabilities
  • Track and manage deliverables for customer meetings, including license reservations, renewals, and true-ups
  • Evaluate and ensure profitability for all licensing opportunities
  • Stay current on publisher programs, offers, and certifications to maintain subject matter expertise
  • Perform all necessary tasks to support the continued growth of the software licensing business
Requirements
  • 3-5 years experience with Microsoft Licensing programs
  • High School Diploma
  • A deep understanding of Microsoft products & services
  • Strong analytical skills
  • Excellent time management & organizational skills
  • Ability to service customer accounts with professionalism
  • Experience solving complex customer problems & recommending solutions
  • Strong verbal & written communication skills
  • Ability to work in a team environment
  • Ability to conduct research and exercise good judgment
Benefits
  • medical/dental/vision coverage
  • life insurance
  • 401(k) plan with matching provision
  • 128 hours of paid time off (PTO) each calendar year
  • 10 paid company holidays
Key skills
Microsoft Licensing Microsoft Products Analytical Skills Time Management Organizational Skills Customer Service Problem-solving Communication Skills Research Skills
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    Summary:
    The Licensing Specialist supports Channel Exchange’s sales efforts by providing expert guidance on Microsoft software licensing. Acting as a trusted advisor to both customers and internal teams, the Specialist helps identify appropriate licensing solutions, ensures compliance, and assists in negotiations.
    A strong understanding of Microsoft products and licensing programs is essential to succeed in this role.

    Essential Job Duties:
    Focus primarily on Microsoft Licensing opportunities across new, upgrade, and renewal deals.
     Assist in managing day\-to\-day relationships with existing clients and assist in developing new business.
    Support internal teams and customers on complex licensing scenarios, ensuring optimal solutions.
     Respond to inquiries related to Microsoft Licensing, including troubleshooting provisioning and activation issues.
    Offer support to the internal sales team as well as customers around Microsoft licensing, products sets, and licensing capabilities
     Support internal sales team and customers with knowledge and insights from ongoing Microsoft education as well as ongoing knowledge around Microsoft licensing programs
    Prepare accurate and timely licensing quotes and proposals for qualified opportunities as needed.
     Track and manage deliverables for customer meetings, including license reservations, renewals, and true\-ups.
    Evaluate and ensure profitability for all licensing opportunities.
     Stay current on publisher programs, offers, and certifications to maintain subject matter expertise.
    Perform all necessary tasks to support the continued growth of the software licensing business.
     Other duties as assigned

    Reporting Relationships: Reports to the Channel Exchange Director

    Requirements:
    3\-5 years experience with Microsoft Licensing programs
     High School Diploma
    A deep understanding of Microsoft products \& services
     Strong analytical skills
    Excellent time management \& organizational skills
     Ability to service customer accounts with professionalism
    Experience solving complex customer problems \& recommending solutions
     Strong verbal \& written communication skills
    Ability to work in a team environment
     Ability to conduct research and exercise good judgment

    Preferred:
    Degree preferred
     At least two Microsoft certifications
    Experience and knowledge in Azure and Dynamics

    Physical Requirements:
     Ability to sit or stand at a computer terminal for long periods of time.
    Ability to work in a hybrid environment, combining remote and in\-office attendance designated for this position. Office located in Greenville SC. Fully remote available is outside of Greenville SC
     Ability to travel up to 15% of the time
    Ability to lift up to 25 pounds.

    Compensation:
    Compensation Range: $60,000\-$65,000
    Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
    While we’re committed to providing top\-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.

    ScanSource, Inc. is an Equal Opportunity Employer
    EOE/M/F*

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.