Banking Hub Assistant - Cowdenbeath - Full-time

Job summary

Join Sri Nidhi BH Limited's banking team in Cowdenbeath, where you'll be the face of exceptional customer service while handling essential banking operations. You'll lead daily tasks like processing transactions and resolving queries, ensuring clients have the best experience possible. With your previous banking experience, you’ll have a chance to contribute to a supportive environment that's all about helping others. Apply now to dive into a full-time opportunity that can propel your career in the banking sector!

Role details

Role

Full-time

Industry

Banking

Employment

Fulltime

Experience

2 Years +

Responsibilities

• Assist customers with banking transactions, including deposits, withdrawals, and transfers
• Provide information on banking products and services to customers
• Ensure accurate data entry and record keeping
• Resolve customer queries and concerns in a professional and timely manner
• Maintain the security and confidentiality of customer information
• Handle cash and maintain proper cash levels in the hub

Requirements

• Banking / Postoffice Experience is advantageous
• Strong customer service skills and a professional demeanour
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and high levels of accuracy
• Basic knowledge of banking software and systems is preferred
• Flexible and adaptable to changing needs of the business

Benefits

• Competitive hourly wage
• Temporary role with potential for extension based on business needs
• A supportive team environment
• Opportunity to gain further experience in the banking sector

Key skills