Planning Technician - City of Bend

City of Bend, OR

Entry-level $64.4k - $82.2k YEARLY OR, US

Posted 2 weeks ago

Tailor Resume
Job summary

The City of Bend is hiring a full-time Planning Technician I or II to support the Planning Division. The role involves customer service, permit processing, and technical tasks related to urban planning and zoning regulations. Candidates should have customer service experience and relevant education, with opportunities for promotion based on performance.

Role details
Role
Full-time
Industry
Government
Employment
Fulltime
Experience
1 Years +
Education
High School Diploma Or Equivalent (G.E.D)
Responsibilities
  • Assist with customer inquiries
  • Review residential building plans
  • Conduct research related to land use
  • Create and maintain databases
  • Calculate application fees
  • Coordinate permitting processes
  • Provide administrative support
  • Prepare materials for meetings
Requirements
  • Complete online application
  • Formal cover letter
  • Formal resume
  • Credentials and certifications (if applicable)
  • Veteran's certification (if seeking preference)
Key skills
Customer Service Office Principles Mathematical Principles Research Methods Computer Skills Communication Interpersonal Skills Basic Algebra Geometric Principles Plan Review Code Interpretation Data Entry
Full job description
    Summary
    -----------
    The City of Bend is accepting applications for one (\) regular, full\-time Planning Technician I or II in the Planning Division of the Community Development Department. This position is hourly, non\-exempt (overtime eligible) and is represented by the City of Bend Employee Association (COBEA)
    To be considered for this position, applicants must have a complete application that includes: A complete online application via NeoGov (access also available on City of Bend website under Human Resources/Job Openings)
     Attached formal Cover Letter (required)
    Attached formal Resume (required)
     Attached valid Credentials, Certifications and Licensing (if applicable)
    Applicants must provide certification that they are a veteran or disabled veteran to receive veteran's preference. For more information clickhere.

    Applications received by Monday, July , (//\), : PM (noon) Pacific Time will receive preference for initial review, but the position will remain open until filledSummary: Positions assigned to this classification perform technical and clerical tasks and provide customer service support to the Community Development Department by applying specialized knowledge related to urban planning and zoning regulations to provide information to customers; process applications and permits; review plans; conduct research and compile information; assist the public in gaining compliance and cooperation with city codes; and perform related duties as assigned. All positions in this series will provide customer assistance at the permit counter.

    This is a flexibly staffed series; placements to the Planning Technician series may be made at any level within the series, based on the employee's qualifications, with management approval. Incumbents hired as a Planning Technician I may be promoted to a Planning Technician II upon demonstration of the required competencies for the Planning Technician II classification, subject to management approval.
    Distinguishing Characteristics:
    The Planning Technician I is the trainee/entry level class in the series. Incumbents receive training to perform routine supportive and technical tasks such as basic permit/application review and issuance, and clerical support tasks. Completed work is reviewed for accuracy and compliance with instructions.
    The Planning Technician II is the journey level class in the series. Incumbents perform standard to moderately difficult tasks to support planning activities. Assignments may include review of residential plot plans and simple Type I residential planning applications. Completed work is reviewed for accuracy and compliance with instructions.

    Supervision Exercised and Received: Supervision of others is not a responsibility assigned to this classification.
    Functions, Duties and Responsibilities
    ------------------------------------------
    The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position\-specific duties.

    It is the responsibility of all City of Bend employees to:
    Comply with safety requirements and actively promotes safe work practices.
     In an emergency event of an officially declared State of Emergency, respond as directed to ensure the restoration of essential public services, facilities and infrastructure.
    Perform other duties of a similar nature or level within the Community Development Department.
     Provide training and assistance to other city staff as workload and staffing levels dictate.
    Planning Technician I
    Assists in and learns to respond to customer and public inquiries. Assists in and learns to explain and interpret codes, policies, standards, fees and procedures; and generate and transmit requested reports.
     Assists in and learns to review a variety of residential building plans for conformance with applicable regulations and standards.
    Assists in and learns to read a variety of plans and maps including blueprints/plans, topographic maps, plat maps, and taxation/assessment maps. Assists in and learns to use as\-built plans to determine location of public utilities and facilities such as water and sewer lines.
     Assists in and learns to research, interpret, and obtain information from various databases, plans and maps relating to land use such as easements and rights of way.
    Assists in and learns to create, update and maintain various databases, recordkeeping systems, and maps for projects.
     Assists in and learns to calculate a variety of charges and fees such as application and permit fees.
    Assists in and learns to coordinate with internal and external contacts in the facilitation of the permitting and plan review process.
     Assists in and learns to serve as point of contact for customer and public inquiries and elevated customer service issues, including customer interface with Departmental software issues. Assists in and learns to perform research as required and provides customers with explanation/interpretation consistent with codes and policies, standards fees, and procedures.
    Assists in and learns to perform a variety of administrative support activities in support of the division such as preparation and dissemination of public notices; processing of administrative mailings; data entry, and word processing.
     Assists in and learns to provide support for committee/commission meetings including but not limited to preparation and dissemination of agendas and minutes; managing calendar scheduling and meeting invitation; preparation and setup for virtual and in\-person meetings; packet assembly; maintenance of assigned division webpages.
    Planning Technician II
    Reviews a variety of residential building plans for conformance with applicable regulations and standards.
     Reads a variety of plans and maps including blueprints/plans, topographic maps, plate maps, and taxation/assessment maps. Utilizes as\-built plans to determine location of public utilities and facilities such as water and sewer lines.
    Researches, interprets, and obtains information from various databases, plans and maps relating to land use such as easements and rights of way.
     Creates, updates and maintains various databases, recordkeeping systems, and maps for projects and prepares reports.
    Calculates a variety of charges and fees such as application and permit fees.
     Coordinates with internal and external contacts in the facilitation of the permitting and plan review process.
    Serves as point of contact for elevated customer service issues, including customer interface with Departmental software issues. Performs research as required and provides customers with explanation/interpretation consistent with codes and policies, standards fees, and procedures and generates and transmits requested reports. Refers customers to other staff or resources as appropriate.
     Performs a variety of administrative support activities in support of the division such as preparation and dissemination of public notices, processing of administrative mailings, data entry, and word processing.
    Provides support for committee/commission meetings including but not limited to preparing agendas and minutes; managing calendar scheduling and meeting invitations; preparation and setup for virtual and in\-person meetings; packet assembly; maintenance of assigned division webpages.
     May review simple Type I residential applications.
    Knowledge, Skills and Qualifications
    ----------------------------------------
    PLANNING TECHNICIAN I (trainee)
    Knowledge of: Customer service principles
     Modern office principles and practices
    Mathematical principles
     Research Methods
    Skill in: Providing customer service
     Using a computer and related software applications
    Performing basic mathematical calculations
     Resolve routine problems
    Handling multiple tasks simultaneously
     Operating a variety of modern office equipment
    Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
    Education, Experience, Certifications and Licenses Required:
     High School Diploma or equivalent (G.E.D) AND
    At least six (\) months of customer service experience OR
     An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

    PLANNING TECHNICIAN II (In addition to the Tech I Knowledge, Skills and Qualifications)
    Knowledge of : Basic city code, policies and procedures
     Basic constructions, engineering and urban planning principles
    City geography
    Skill in:
     Applying algebraic and geometric principles in performance of assigned work
    Reviewing plans and documents for compliance with applicable standards and guidelines
     Calculating permit fees
    Resolve routine and procedural problems
     Reading and interpreting maps, plot plans and building plans
    Understanding and applying code standards relevant to assigned work
     Written and oral communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
    Education, Experience, Certifications and Licenses Required: High School Diploma or equivalent (G.E.D) AND
     One year of customer service experience AND
    One year of directly related Planning Technician experience; OR
     An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

    Classification Framework: Planning Technician I and Planning Technician II* To view the full Classification frameworks, click here for Planning Tech I and click here for Planning Tech II
    Diversity \& Equal Opportunity Employer Statement
    The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.