IT Helpdesk Intern

Greenheck Group

Entry-level $37.4k - $47.8k YEARLY schofield, wi, us

Posted 2 months ago

Job summary

The Greenheck Group is seeking an enthusiastic intern for their IT Helpdesk team for the summer of 2025. You will install, maintain, and support operating system software and assist with diagnosing system issues. This entry-level position offers hands-on experience and exposure to company culture, making it an ideal opportunity for students.

Role details
Role
Full-time
Industry
Manufacturing And Production
Employment
Fulltime
Education
Enrollment In A Related Bachelor's Degree Program
Responsibilities
  • install, maintain and support operating system software
  • diagnose system hardware, software, and operator problems
  • install, maintain and support network and data communication hardware and software
  • provide second level of trouble-shooting in resolving problems
  • work with helpdesk to provide proper levels of customer service
Requirements
  • enrollment in a related bachelor's degree program and on track to graduate in the next 2 years or less
Benefits
  • competitive pay ranging from $18/hour - $23/hour
  • exposure to leadership and mentoring
  • opportunity to present projects to company leaders
  • participation in company sponsored volunteering
  • networking with other interns
Key skills
It Support Operating Systems Troubleshooting Networking Customer Service
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    Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things.
    Your Opportunity:
    Greenheck Group is looking for a highly motivated student to work from June
  • • August 2025. You will be working directly with the IT Helpdesk and Support Technicians. This position will allow you to impact our business while learning about our company and culture.
    • What You’ll Be Doing: Install, maintain and support operating system software, including the determination of errors and the application of corrections, as necessary.
     Diagnose system hardware, software, and operator problems. Recommend or perform minor remedial actions to correct problems based on knowledge of system operations.
    Install, maintain and support network and data communication hardware and software.
     Provide second level of trouble-shooting in resolving problems.
    Work with helpdesk to provide proper levels of customer service based on customer needs.
     Performs related work as required.
    What You Should Have: Enrollment in a related bachelor's degree program and on track to graduate in the next 2 years or less.
    Some Things We Think You Should Know:
    While participating in a Greenheck Group college program position, you will:     Interact and network with the intern & co-op group across the U.S. (about 50 total college students).
    Be evaluated on your performance with a mid-term and final evaluation.
     Present your projects and experiences to our company leaders and executives at the end of your term.
    Participate in Fundamental Fridays
  • • exposure to our business and business leaders.
    •  Have the opportunity to take part in company sponsored volunteering.
    Why You’ll Love it Here:
    The Greenheck Group culture is built on growth, innovation, continuous learning, making a difference in our community, and the tremendous talent of our employees. Our college programs provide exposure to leadership, mentoring, and the tools to help you grow professionally. We are deeply committed to help build your future and pledge to provide you with the types of challenges and opportunities that will relate to your interests and personal development goals.
    Visa Sponsorship Information:
    We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to consider candidates who will require any type of immigration work sponsorship either now or in the future. This includes but is not limited to F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.
    Compensation & Benefits
    Greenheck Group takes pride in providing competitive pay. The starting base pay range for this position is $18/hour
  • • $23/hour and will vary based on type of position and school seniority.
    • We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law.
    If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!