Tow Truck Driver

Dons no preference towing

Entry-level $39.5k - $49.9k YEARLY Auburn, ME, US

Posted 3 weeks ago

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Job summary

We are looking for a dedicated Tow Truck Driver to operate vehicles efficiently while providing top-notch customer service. The role involves handling roadside situations, performing basic automotive tasks, and maintaining communication with dispatchers. This full-time position offers flexible scheduling and opportunities for advancement.

Role details
Role
Full-time
Employment
Fulltime
Responsibilities
  • Operate tow trucks safely and efficiently to transport vehicles.
  • Provide exceptional customer service to stranded motorists.
  • Perform basic automotive services like tire changes and jumpstarts.
  • Load and unload vehicles onto the tow truck securely.
  • Maintain accurate records of service and vehicle conditions.
  • Communicate effectively with dispatchers and customers.
  • Adhere to safety regulations and company policies.
  • Manage conflict situations professionally.
Benefits
  • Flexible schedule
  • Opportunities for advancement
  • Paid time off
  • Bonus opportunities
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Safety bonus
  • Tips
Key skills
Tow Truck Operation Customer Service Mechanical Skills Loading And Unloading Driving Skills Conflict Management Automotive Repair Forklift Operation
Full job description
    Job Overview
    We are seeking a dedicated and skilled Tow Truck Driver to join our team. The ideal candidate will possess a strong commitment to customer service and safety, with the ability to operate tow trucks efficiently. This role requires a blend of driving skills, mechanical knowledge, and the ability to handle various roadside situations while providing excellent service to customers in need.
    Responsibilities
    Operate tow trucks safely and efficiently to transport vehicles from one location to another.
     Provide exceptional customer service by assisting stranded motorists and addressing their needs promptly.
    Perform basic automotive services such as lockouts, tire changes, battery jumpstart needed during roadside assistance calls.
     Load and unload vehicles onto the tow truck, ensuring proper securing techniques are used. Recovery of vehicles in accidents with cleanup.
    Maintain accurate records of services rendered and vehicle conditions.
     Communicate effectively with dispatchers and customers regarding service requests and updates.
    Adhere to all safety regulations and company policies while on duty.
     Manage conflict situations with professionalism, ensuring customer satisfaction throughout the process.
    Skills
    Proficient in operating tow trucks and other commercial vehicles.
     Strong customer service skills with the ability to remain calm under pressure.
    Basic mechanical skills for automotive roadside assistance
     Experience in loading and unloading vehicles safely.
    Excellent driving skills with a clean driving record.
     Ability to manage conflicts effectively, ensuring positive outcomes for customers.
    Knowledge of automotive repair principles is a plus.
     Forklift operation experience is advantageous but not required.
    Join our team as a Tow Truck Driver, where you will play a crucial role in assisting those in need while utilizing your driving and equipment, operating and roadside help and assistance with your skills in a rewarding environment!
    Job Type: Full-time
    Pay: $19.00
  • • $24.00 per hour
    • Expected hours: 40 per week
    Benefits:
    Flexible schedule
     Opportunities for advancement
    Paid time off
    Schedule:
     Day shift
    Monday to Friday
     On call
    Overnight shift
     Rotating weekends
    Weekends as needed
    Supplemental Pay:
     Bonus opportunities
    Commission pay
     Overtime pay
    Performance bonus
     Safety bonus
    * Tips
    Work Location: In person