Guest Service Representative - KOA
Kampgrounds of America
Entry-level
$23.8k - $26.7k YEARLY
Angola, IN, US
Posted 3 days ago
Job summary
Join Kampgrounds of America, a leader in outdoor hospitality, by providing outstanding guest experiences as a Guest Service Representative. Lead the charge in welcoming guests, resolving concerns, and maintaining an organized store with effective communication and strong customer service skills. KOA is a well-established company, committed to nurturing a diverse and inclusive environment while offering growth opportunities. Apply now for a chance to be part of a passionate team dedicated to connecting people with nature!
Role details
- Role
- Full-time
- Industry
- Hospitality And Tourism
- Employment
- Temporary
Responsibilities
- Greet and welcome guests
- Register guests and issue keys
- Resolve guest concerns and complaints
- Maintain cleanliness and organization of the store
- Prepare reports for shift activities
Requirements
- Must speak and hear English fluently
- Ability to stand for long periods
- Able to lift items up to 50 pounds
- Strong decision-making ability
- Communication and collaboration skills
Key skills
Customer Service
Communication
Collaboration
Decision-making
Cash Handling
Inventory Control
Up-selling
Problem-solving
Organization
Detail-oriented
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