Senior Head of Quality - Glasgow - £85K

Queens Park Care

Senior Not specified Glasgow, SCT, GB

Posted 4 weeks ago

Job summary

Join Queens Park Care's dedicated team leading the charge in quality and compliance for premium care homes! As Head of Quality, you'll oversee quality assurance and regulatory standards in elderly care settings across Scotland and England, making a real difference in residents' lives. With competitive pay up to £85,000 and 33 days of annual leave, this role offers significant career growth opportunities. Apply now to be part of a supportive environment where your expertise truly counts!

Role details
Role
Full-time
Industry
Healthcare And Medical
Employment
Fulltime
Experience
3 Years +
Education
Registered Nurse
Responsibilities
  • Support and enhance the delivery of care quality and regulatory compliance
  • Develop and promote a proactive quality assurance framework
  • Manage and coordinate clinical audits
  • Maintain awareness of policy from the Department of Health, NICE, CQC, CI
  • Set up quality matters for new services
  • Evaluate methods for gathering and analyzing quality data
  • Produce reports for the management team identifying risks
  • Monitor regulator quality ratings and direct improvement actions
  • Implement plans for performance improvement
  • Review existing procedures to meet guidelines
Requirements
  • Minimum 3 years' experience in a quality role within an elderly care setting
  • In-depth knowledge of CQC and CI regulations
  • Experience with care planning and quality systems
  • Experience with audit processes, safeguarding, and risk management
  • Ability to write and embed policies and procedures
  • Experience of LSI and safeguarding
  • Familiar with risk management
  • UK driving license, access to a vehicle, and willingness to travel across Scotland and England
Benefits
  • Highly competitive salary of up to £85,000
  • 33 days' annual leave (including Bank Holidays)
  • Paid travel and accommodation for overnight stays
  • Free DBS / DS check
  • Ongoing professional development and training
  • Comprehensive and supportive induction
  • Company pension scheme
Key skills
Quality Assurance Regulatory Compliance Care Planning Audit Processes Safeguarding Risk Management Policy Writing Nursing
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✓ Skills Match: 87%
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    Position: Head of Quality \| Care Homes
    Salary: £85,000
    Location: Glasgow, with travel across Scotland and England
    Contract: Full Time \| Permanent
    Make a Meaningful Impact in Elderly Care Quality
    Queens Park Care is proud to partner with a family\-owned, expanding premium care home provider to recruit a dedicated Head of Quality. This is a fantastic opportunity to lead on quality and compliance across a portfolio of high\-standard residential and nursing homes in Scotland and England.

    With six established care homes and further growth planned, this provider is committed to delivering exceptional, person\-centred care in welcoming, homely settings where residents can live fulfilling lives.
    About The Role
    As Head of Quality, you’ll be responsible for supporting and enhancing the delivery of care quality and regulatory compliance across all services. Working closely with the Owners and Regional Director, you'll provide hands\-on support to care home teams, identifying areas for improvement and ensuring services meet all relevant standards.
    Responsible for the continuing development and promotion of a proactive quality assurance framework across the company
    Manage and coordinate clinical audits within the services
    Maintain awareness of policy and recommendations from the Department of Health, NICE, CQC, CI and other national and local advisors
    Be responsible for setting up all quality matters for any new services
    Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting a Performance and Quality Improvement Plan
    Ensure the production of regular reports and information to the senior management team, identifying potential risks and any actions that may need to be taken
    Monitor regulator quality ratings and assessments. Review and direct actions as necessary to continually improve ratings
    Implement plans to tackle underperformance
    Maintain evidence, reports and standards to achieve a minimum CQC rating of "Good" and CI rating of "5"
    Reviewing existing procedures to ensure they meet the current relevant guidelines
    What’s On Offer
    Highly competitive salary of up to £85,000 (dependent on experience)
    33 days' annual leave (including Bank Holidays)
    Paid travel and accommodation for overnight stays where required
    Free DBS / DS check
    Ongoing professional development and training
    Comprehensive and supportive induction
    Company pension scheme
    About You
    We’re looking for a proactive and experienced quality professional with a strong understanding of elderly care regulation and service delivery.
    Essential Requirements:
    Minimum 3 years' experience in a quality role within an elderly care setting as a Quality Lead, Quality Manager, Head of Quality, or Quality Director
    In\-depth knowledge of CQC and CI regulations
    Experience with care planning and quality systems
    Experience with audit processes, safeguarding, and risk management
    Ability to write and embed policies and procedures
    Experience of LSI and safeguarding
    Familiar with risk management
    UK driving license, access to a vehicle, and willingness to travel across Scotland and England (including overnight stays)
    Desirable:
    Registered Nurse with an active NMC PIN
    Previous registered care home management experience within a nursing home
    Experience using Nourish and Radar care management systems
    Interested?

    If you're committed to delivering excellence in elderly care and want to support high\-performing services through effective quality leadership, we’d love to hear from you.

    All enquiries and applications will be treated in the strictest confidence.