Office Person at ScreenMobile

ScreenMobile of Destin, FL

Entry-level Freeport, FL, US

Posted 3 weeks ago

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Job summary

Screenmobile is seeking an Office Person to manage customer interactions, schedule appointments, and process communications effectively. This entry-level role requires previous office experience and a commitment to customer service. The job is located in Freeport, FL, and offers benefits like 401(k) matching and paid time off.

Role details
Role
Full-time
Industry
Customer Service And Support
Employment
Fulltime
Experience
1 Years +
Responsibilities
  • Answer multi-line phones
  • Utilize operating system for scheduling, invoicing and processing payments
  • Communicate with customers clearly and effectively
  • Collect payment and/or payment information from customers for work performed
  • Process customer communications accurately and efficiently
  • Perform other duties as needed which may include cross-training in related positions
Requirements
  • Previous office experience
  • Professional appearance
  • Proficiency to navigate tablet based technology
  • Team player who can work independently
  • Excellent customer service skills
  • Problem solving skills/have common sense
Benefits
  • 401(k) matching
  • Paid time off
  • Training & development
Key skills
Customer Service Scheduling Invoicing Problem Solving Communication Upselling Tablet Technology
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On-site Entry Level Full-time
Full job description
    Benefits:
    (k) matching
     Paid time off
    Training \& development

    Screenmobile is looking to grow and enhance our brand locally and is searching for the right team member to help us make that happen. We specialize in window, door, patio/porch screen, solar shading products and provide onsite screening services and repair for both residential and commercial locations in the community. The Screenmobile system is backed by years of experience, with locations nationwide and growing. Our customers are our priority, we offer quality products, pricing and service.

    As the Office Person, you will interact daily with customers in shop, and on the telephone, on a wide variety of screening needs. You will coordinate schedules, respond to all customer inquiries via phone, email, contact forms, and social media as well as maintain the upkeep of the office showroom. You will report to the Office Manager on a daily basis while creating estimates for customers and ordering materials as needed.

    This position is right for you if you have an office background, preferably working with an operating system (Jobber preferred). You will be required to stay on top of all customer communications, communicate clearly and effectively in a timely manner, and upsell products.

    This position is in Freeport, FL.

    Specific Responsibilities:

     Answer multi\-line phones
    Utilize operating system for scheduling, invoicing and processing payments
     Communicate with customers clearly and effectively
    Collect payment and/or payment information from customers for work performed
     Process customer communications accurately and efficiently
    Perform other duties as needed which may include cross\-training in related positions
    Job Requirements:
    Previous office experience
    Professional appearance
     Proficiency to navigate tablet based technology
    Team player who can work independently
     Excellent customer service skills
    Problem solving skills/have common sense
     Take pride in what you do
    Physical Demands:
    Regularly required to stand, use hands and fingers, talk, and hear
     Occasionally required to sit, walk, stoop, kneel, crouch, and crawl
    Able to sit/stand for prolonged periods of time
     Able to lift and/or move up to pounds


    We are actively interviewing for this position – Apply today and we will follow\-up!
    All Screenmobile Franchisee locations are independently owned and operated. All positions are positions offered by individual Screenmobile franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All Screenmobile employment opportunities potentially identified through this page are offered by individual Screenmobile franchisees. These positions are not through Screenmobile Corporation or the franchise. They are offered exclusively through local Screenmobile franchisees. Withholdings, taxes, insurance, health care and other employment requirements are the responsibility of the local Screenmobile Franchise owner.*