Guest Services Ambassador - Hamilton, ON - $17.20/hr
TownePlace Suites by Marriott Hamilton
Entry-level
Not specified
Hamilton, ON, CA
Posted 5 days ago
Job summary
Join TownePlace Suites by Marriott's guest services team, building unforgettable experiences for every guest. Lead the daily aspects of guest service while handling check-ins, reports, and ensuring top-notch service using your customer service skills. We're a well-respected hotel offering benefits like dental coverage and extended health care, plus you'll have a chance to grow in a supportive team environment. Apply now to be a key member of our dedicated team focused on providing outstanding guest satisfaction!
Role details
- Role
- Full-time
- Industry
- Hospitality And Tourism
- Employment
- Fulltime
- Experience
- 2 Years +
- Education
- High School Diploma
Responsibilities
- Cover shifts and assist the Guest Service Supervisor
- Handle guest check-ins and check-outs
- Manage guest experiences and handle reservations
- Collaborate with hotel departments
- Conduct reporting and administrative duties
- Ensure the safety and security of guests
- Participate in monthly team meetings
Requirements
- Valid G driver’s license
- Reliable transportation
- Ability to follow company policies and standards
Benefits
- Dental care
- Extended health care
- On-site parking
Key skills
Customer Service
Communication
Presentation
Interpersonal Skills
Organizational Skills
Reporting
Guest Services
Accounting Procedures
Microsoft Office
Crm
Database Management
Hospitality
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