Guest Services Ambassador - Hamilton, ON - $17.20/hr

TownePlace Suites by Marriott Hamilton

Entry-level Not specified Hamilton, ON, CA

Posted 4 weeks ago

Job summary

Join TownePlace Suites by Marriott's guest services team, building unforgettable experiences for every guest. Lead the daily aspects of guest service while handling check-ins, reports, and ensuring top-notch service using your customer service skills. We're a well-respected hotel offering benefits like dental coverage and extended health care, plus you'll have a chance to grow in a supportive team environment. Apply now to be a key member of our dedicated team focused on providing outstanding guest satisfaction!

Role details
Role
Full-time
Industry
Hospitality And Tourism
Employment
Fulltime
Experience
2 Years +
Education
High School Diploma
Responsibilities
  • Cover shifts and assist the Guest Service Supervisor
  • Handle guest check-ins and check-outs
  • Manage guest experiences and handle reservations
  • Collaborate with hotel departments
  • Conduct reporting and administrative duties
  • Ensure the safety and security of guests
  • Participate in monthly team meetings
Requirements
  • Valid G driver’s license
  • Reliable transportation
  • Ability to follow company policies and standards
Benefits
  • Dental care
  • Extended health care
  • On-site parking
Key skills
Customer Service Communication Presentation Interpersonal Skills Organizational Skills Reporting Guest Services Accounting Procedures Microsoft Office Crm Database Management Hospitality
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βœ“ Skills Match: 88%
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