Junior Support Engineer Intern (Rwanda Citizens or Permanent Residents only)

Euclid Reign Beredo

Entry-level Not specified Kigali, Rwanda

Posted 1 week ago

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Job summary

The Junior Support Engineer Intern will collaborate with the Tier 2 Support Team to assist with incident handling. This role involves managing tickets escalated from Tier 1, making it an opportunity for hands-on experience in technical support.

Role details
Role
Short-term Contract Assignment
Industry
Information Technology
Employment
Short-term Contract Assignment
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Full job description
    About the Role
    The Junior Support Engineer Intern will work alongside our Tier 2 Support Team to assist with second-level incident handling. You will take tickets escalated from Tier 1, perform guide