Mid-level Assistant Manager - Retail - Quebec City
Guess
Mid-level
Not specified
Quebec City, QC, CA
Posted 4 weeks ago
Job summary
Join Guess's retail team as an Assistant Manager, where you'll oversee the customer experience and lead staff training. You'll drive sales goals and ensure customer satisfaction by maintaining high merchandising standards. With a company like Guess, known for its fashion-forward approach and growth, you're sure to find fantastic opportunities for career advancement here. Apply now to take your leadership skills to the next level in a dynamic retail environment!
Role details
- Role
- Full-time
- Industry
- Retail And Sales
- Employment
- Full Time
- Experience
- 2 Years +
- Education
- High School Education Or Equivalent
Responsibilities
- Overseeing the customer experience
- Training and development of store staff
- Leading by example on the selling floor
- Maintaining store standards
- Ensuring excellent customer service
- Achieving sales and profitability expectations
- Meeting payroll expectations
- Controlling company assets
- Executing company policies and procedures
Requirements
- Minimum two years of experience with a proven track record for driving sales and profit results
- Training and developing a team
- Proficiency in personal computer use
- Detailed report analysis
- Ability to perform heavy lifting in excess of 30 pounds
- Ability to stand for a minimum of eight hours during scheduled shifts
Key skills
Customer Service
Sales
Leadership
Training
Developing
Visual Merchandising
Communication
Adaptability
Multitasking
Report Analysis
Heavy Lifting
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- Position Overview
- • Quebec City, QC G2K1N4
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
Reports To: Store Manager
Supervises: Assists management with all sales associates, desk associates, and stock associates
Essential Functions
People Development
Training Completion: Ensure all associates complete training per company guidelines.
Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow\-up with the team.
Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
Drive Sales \& Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity \& Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Brand
GUESS
Store
5919
Store Address
5401 Boulevard Des Galeries, \#169 \
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