Mid-Level Unit Claims Manager - Remote

Job summary

Join Intact's team as a Unit Claims Manager-Claims Analyst where you'll oversee a team focused on ensuring compliance in claims processing. Lead the way in enhancing practices using your expertise in claims management technology. Intact's hybrid culture fosters professional growth with inspiring mentors and various development resources. Apply now to take your career further with a supportive team dedicated to your success.

Role details

Role

Contract

Industry

Insurance

Employment

Fulltime

Experience

3 Years +

Responsibilities

• Supervise, mentor, and develop the team of Quality Analysts and Specialists
• Conduct regular performance reviews and provide constructive feedback
• Foster a collaborative and positive work environment
• Oversee the assessment of claims for compliance with company policies
• Review claims decisions for property and auto insurance
• Implement and monitor quality assurance programs and standards
• Identify trends and areas for improvement in claims processing
• Collaborate with leaders and stakeholders
• Develop strategies to enhance claims quality
• Present findings and recommendations to management
• Liaise with other departments regarding claims quality
• Work with IT and data teams to improve claims processes
• Serve as a key contact for external audits and reviews
• Ensure continuous professional development of team members

Requirements

• Minimum of 3 years of experience in claims management
• Experience in property and auto claims
• Proven experience in leading and managing a team
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Benefits

• Hybrid work model to balance remote and in-person interactions
• Supportive leaders and colleagues for your development
• Access to health and wellness tools
• Dynamic workplace learning ecosystem with interactive resources
• Inclusive employee networks for development and connections

Key skills