summer internship in customer service and support

Corpay

Intern nan - nan nan Remote

Posted 1 month ago

Tailor Resume
Job summary

Corpay is offering a 10-12 week paid summer internship for rising juniors and seniors. As an intern, you will work remotely, responding to customer inquiries, resolving issues, and participating in team meetings. Strong communication skills and knowledge of Microsoft Office are essential.

Role details
Role
Full-time
Employment
Fulltime
Education
Currently Enrolled In An Accredited University Or Higher Education Institution
Responsibilities
  • responding to customer inquiries via email, chat, phone, or social media
  • resolving basic issues or routing complex cases to the appropriate teams
  • helping collect customer feedback through surveys or direct interactions
  • identifying recurring issues or pain points and report them to product or support teams
  • observing and suggesting ways to improve service workflows or communication strategies
  • participating in team meetings and contribute to efficiency goals
Benefits
  • company-issued equipment
  • formal, hands-on training
Key skills
Customer Service Microsoft Excel Microsoft Word Microsoft Powerpoint Written Skills Verbal Skills Analytical Skills Interpersonal Skills
Full job description
    What We Need


    Looking for a summer internship with a highly dynamic, entrepreneurial company? Seeking a rewarding summer experience that will stand out from the crowd? Corpay is a leading global payments and financial services firm headquartered in Atlanta, GA. We invite you to join our 10-12-week paid summer internship program for rising juniors and seniors.


    How We Work

    As an intern you will be expected to work remotely. Corpay will set you up for success by providing:

    Company-issued equipment
     Formal, hands-on training
    Role Responsibilities

    Responding to customer inquiries via email, chat, phone, or social media
     Resolving basic issues or route complex cases to the appropriate teams
    Helping collect customer feedback through surveys or direct interactions
     Identifying recurring issues or pain points and report them to product or support teams
    Observing and suggesting ways to improve service workflows or communication strategies
     Participating in team meetings and contribute to efficiency goals
    Qualifications & Skills

    Currently enrolled in an accredited university or higher education institution
     Strong academic record, 3.5 GPA or greater
    Strong written, verbal, analytical, and interpersonal skills required.
     Must display maturity and a high level of professionalism.
    Strong working knowledge of Microsoft Excel, Word and PowerPoint is required.
     Students must be currently enrolled at an accredited college or university in a Bachelor or Graduate degree program through the duration of the internship.
    * Must be committed to working a 20-hour work week for 8 week during the summer months.