Part-Time Customer Service Representative - Nesconset, NY - $17/hour

RAM Marketing, Inc.

Entry-level Not specified Nesconset, NY, US

Posted 1 week ago

Job summary

Join RAM Marketing's customer service team to provide top-notch service in the utility and telecommunications sectors. You'll manage inbound calls and assist customers by analyzing their needs and delivering effective solutions using your strong communication and problem-solving skills. This part-time role in Nesconset, NY offers you the chance to work directly with clients and grow your customer service expertise. Apply now for a rewarding experience in a supportive environment!

Role details
Role
Part-time
Industry
Customer Service And Support
Employment
Parttime
Experience
1 Years +
Responsibilities
  • manage inbound telephone calls in a polite and professional manner
  • provide excellent customer care to each caller
  • identify customers' needs and provide appropriate solutions
  • record customers' information in the appropriate databases
  • other duties as assigned
Requirements
  • customer experience required
  • must have your own transportation
Key skills
Communication Skills Problem-solving Skills Customer Service Computer Skills Microsoft Windows
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    Job description
    RAM Marketing provides a diversified range of inbound marketing services. Our area of expertise is medical, commercial and residential utility projects, telecommunications products \& services and back\-office support.
    We are currently seeking one part\-time customer service representatives with expected hours 25\-30 hours per week. Our office is in Nesconset, NY. with operating hours Monday to Friday 9\-5\.
    As a Customer Service Representative your goal will be to provide excellent service and ensure customer satisfaction. You will interact with our customers, company personnel, and various outside companies.
    Responsibilities:
    Manage inbound telephone calls in a polite and professional manner
     Provide excellent customer care to each caller
    Identify customers’ needs and provide appropriate solutions
     Recording customers’ information in the appropriate databases
    Proficiency with operating a computer and navigating Microsoft Windows operating system
     Other duties as assigned
    Skills:
    Strong communication skills to effectively interact with customers
     Excellent problem\-solving abilities to analyze customer inquiries and provide solutions
    Ability to work in a fast\-paced environment and handle multiple tasks simultaneously
    Customer experience required.
    Bi\-lingual (English/Spanish) is a plus but is not required.
    Please submit your resume.
    Please note: You must have your own transportation.
    Job Type: Part\-time
    Pay: From $17\.00 per hour
    Expected hours: 25\-30 per week
    Work Location: In person
    Job Type: Part\-time
    Job Type: Part\-time
    Pay: From $17\.00 per hour
    Ability to Commute:
     Nesconset, NY 11767 (Preferred)
    Ability to Relocate:
    * Nesconset, NY 11767: Relocate before starting work (Preferred)
    Work Location: In person