
Part-Time Customer Service Representative - Nesconset, NY - $17/hour
RAM Marketing, Inc.
Entry-level
Not specified
Nesconset, NY, US
Posted 4 weeks ago
Job summary
Join RAM Marketing's customer service team to provide top-notch service in the utility and telecommunications sectors. You'll manage inbound calls and assist customers by analyzing their needs and delivering effective solutions using your strong communication and problem-solving skills. This part-time role in Nesconset, NY offers you the chance to work directly with clients and grow your customer service expertise. Apply now for a rewarding experience in a supportive environment!
Role details
- Role
- Part-time
- Industry
- Customer Service And Support
- Employment
- Parttime
- Experience
- 1 Years +
Responsibilities
- manage inbound telephone calls in a polite and professional manner
- provide excellent customer care to each caller
- identify customers' needs and provide appropriate solutions
- record customers' information in the appropriate databases
- other duties as assigned
Requirements
- customer experience required
- must have your own transportation
Key skills
Communication Skills
Problem-solving Skills
Customer Service
Computer Skills
Microsoft Windows
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- Job description
RAM Marketing provides a diversified range of inbound marketing services. Our area of expertise is medical, commercial and residential utility projects, telecommunications products \& services and back\-office support.
We are currently seeking one part\-time customer service representatives with expected hours 25\-30 hours per week. Our office is in Nesconset, NY. with operating hours Monday to Friday 9\-5\.
As a Customer Service Representative your goal will be to provide excellent service and ensure customer satisfaction. You will interact with our customers, company personnel, and various outside companies.
Responsibilities:
Manage inbound telephone calls in a polite and professional manner
Provide excellent customer care to each caller
Identify customersβ needs and provide appropriate solutions
Recording customersβ information in the appropriate databases
Proficiency with operating a computer and navigating Microsoft Windows operating system
Other duties as assigned
Skills:
Strong communication skills to effectively interact with customers
Excellent problem\-solving abilities to analyze customer inquiries and provide solutions
Ability to work in a fast\-paced environment and handle multiple tasks simultaneously
Customer experience required.
Bi\-lingual (English/Spanish) is a plus but is not required.
Please submit your resume.
Please note: You must have your own transportation.
Job Type: Part\-time
Pay: From $17\.00 per hour
Expected hours: 25\-30 per week
Work Location: In person
Job Type: Part\-time
Job Type: Part\-time
Pay: From $17\.00 per hour
Ability to Commute:
Nesconset, NY 11767 (Preferred)
Ability to Relocate:
* Nesconset, NY 11767: Relocate before starting work (Preferred)
Work Location: In person