Import Operator - Telford - Full-Time

Job summary

Join TIA Group's import team handling the exciting world of global logistics. Lead the shipping process, coordinating shipments and managing accounts to ensure smooth operations. With over 30 years of experience in the industry, TIA Group offers a supportive environment, great benefits like a company pension and health programs, plus room for professional growth. Don't miss out on this chance to boost your career in import/export – apply now for incredible opportunities!

Role details

Role

Full-time

Industry

Transportation And Warehousing

Employment

Fulltime

Experience

2 Years +

Responsibilities

• To deal with each step of the shipping process
• Track shipments and communicate with suppliers in China in mandarin
• Co-ordinate shipping with customs agents for clearance on oversea containers
• Responsible for the movement of goods from another country, ensuring transit and delivery is made on time
• Responsible for arranging and completing all associated paperwork
• Manage deadlines and sometimes difficult situations
• Managing files from start to finish.
• Handling sales and purchase transactions.
• Preparing quotes for UK clients on shipments.
• Providing quotes and managing shipments for multiple clients.
• Overseeing and maintaining key accounts.
• Generating invoices.
• Managing accounts for direct clients.
• Resolving customer queries and complaints promptly and in compliance with company policies and procedures.

Requirements

• Proficiency in mandarin is needed.
• Proficiency in English is needed.
• A minimum of two years of experience in import/export is required.
• Must have excellent Customer / Supplier communication skills in both Mandarin/English speaking.
• Leadership skills are also beneficial.
• Dedicated individual who takes responsibility for completing challenging tasks.

Benefits

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Key skills