Senior Export Team Leader - Canada $60-90K

Priority Worldwide Services

Senior Not specified Remote

Posted 4 weeks ago

Job summary

Join Priority Worldwide's export team managing air shipments from start to finish. Lead the handling of air export files using your air export experience and skills in compliance for ultimate customer satisfaction. With a great supplemental benefits package and opportunities for personal growth, this is a chance to thrive in a collaborative environment. Apply now for a rewarding career where you can make an impact!

Role details
Role
Full-time
Industry
Transport And Freight
Employment
Fulltime
Experience
5 Years +
Responsibilities
  • handling export files from A to Z
  • coordinating freight daily with vendors/agents
  • participating in department and branch team meetings
  • rate/contract negotiation
  • issuing pertinent freight documentation
  • monitoring and replying to emails
  • ensuring appropriate margins on shipments
  • maintaining vendor and client relationships
  • timely actioning vendor and client requests
Requirements
  • minimum of 5+ years of air export experience with a freight forwarder
  • dangerous goods certification (IATA) preferred
  • experience handling complex cargo - dangerous goods, ITAR, project cargo
  • legal eligibility to work in Canada
  • ability to thrive in a fast-paced environment
  • strong customer service and problem-solving skills
Benefits
  • supplemental benefits package
  • 2 weeks paid time off
  • 5 personal paid days off
  • 5 work from home days a month
  • 3 days of paid time off for volunteer work
  • RRSP & DPSP retirement plan with 3% matching
  • eligible for bonus program
Key skills
Air Export Experience Dangerous Goods Certification Cargowise Customer Service Problem Solving
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    Are you passionate about global logistics and ready to take your export expertise to the next level? Priority Worldwide is seeking a highly organized, detail\-oriented Export Team Leader to join our team! In this role, you’ll manage air export shipments from A to Z, ensure regulatory compliance, and contribute to delivering The Ultimate Customer Experience.
    Why Priority Worldwide?
    We are a global logistics provider driven by innovation, integrity, and an unwavering focus on delivering exceptional service. At Priority, you’ll join a passionate team that values collaboration, continuous improvement, and personal growth.
    What You Bring:
    Minimum of 5\+ years of Air Export Experience with a Freight Forwarder
    Dangerous Good Certification (IATA) preferred
    Experience handling complex cargo\-Dangerous Goods, ITAR, Project Cargo
    Experience with Cargowise preferred
    Legal eligibility to work in Canada (citizen, PR, or valid work permit)
    Ability to thrive in a fast\-paced environment and stay calm under pressure
    Strong customer service and problem\-solving skills
    What You’ll Do:
    Handling export files “A\-to\-Z”, including: quoting, booking, dispatching, Preparing air freight documents, offering/issuing insurance certificates, tracking, troubleshooting, and invoicing.
    Coordinating freight daily with vendors/agents.
    Participating in department and branch team meetings.
    Rate/contract negotiation.
    Issuing pertinent freight documentation.
    Constant monitoring and replying to e\-mails in the export’s and personal work mailboxes.
    Ensuring appropriate margins are met on shipments.
    Ensuring vendor compliance with Priority’s service standards.
    Maintaining and fostering vendor and client relationships.
    Timely actioning vendor and client requests.
    Uphold and promote Priority Worldwide’s mission to deliver The Ultimate Customer Experience.
    Compensation and Benefits:
    Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job\-related reasons.
    Salary $60,000CAD\-$90,000CAD annually, depending on experience
    Supplemental Benefits Package (Extended Health, Life)
    2 Weeks Paid Time Off
    5 Personal Paid Days Off
    5 Work from home days a month\-After completion of training
    3 Days of Paid Time off for Volunteer Work
    RRSP \& DPSP Retirement Plan with 3% company matching
    Eligible for Bonus Program
    Priority Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    Êtes\-vous passionnĂ© par la logistique mondiale et prĂȘt Ă  faire passer votre expertise en exportation au niveau supĂ©rieur ?
    Priority Worldwide est Ă  la recherche d’un hautement organisĂ© et axĂ© sur les dĂ©tails pour rejoindre notre Ă©quipe ! Dans ce rĂŽle, vous gĂ©rerez les expĂ©ditions aĂ©riennes d'exportation de A Ă  Z, assurerez la conformitĂ© rĂ©glementaire et contribuerez Ă  offrir l’ExpĂ©rience Client Ultime.
    Pourquoi choisir Priority Worldwide ?
    Êtes\-vous passionnĂ© par la logistique internationale et prĂȘt Ă  faire passer votre expertise en exportation au niveau supĂ©rieur?
    Priority Worldwide est Ă  la recherche d’un(e) Chef d’équipe Exportation hautement organisĂ©(e) et axĂ©(e) sur les dĂ©tails pour rejoindre notre Ă©quipe!
    Dans ce rĂŽle, vous gĂ©rerez les expĂ©ditions aĂ©riennes d’exportation de A Ă  Z, veillerez au respect de la rĂ©glementation et contribuerez Ă  offrir l’expĂ©rience client ultime.
    Ce que vous apportez :
    Minimum de 5 ans d’expĂ©rience en exportation aĂ©rienne au sein d’un transitaire
    Certification en marchandises dangereuses (IATA) souhaitée
    Expérience dans la gestion de cargaisons complexes : marchandises dangereuses, ITAR, Project Cargo
    Expérience avec Cargowise souhaitée
    Admissibilité légale à travailler au Canada (citoyen, résident permanent ou permis de travail valide)
    Capacité à évoluer dans un environnement dynamique et à rester calme sous pression
    Solides compétences en service à la clientÚle et en résolution de problÚmes
    Ce que vous ferez :
    Gestion complĂšte des dossiers d’exportation « de A Ă  Z », incluant : la cotation, la rĂ©servation, la rĂ©partition, la prĂ©paration des documents de fret aĂ©rien, l’offre/Ă©mission de certificats d’assurance, le suivi, la rĂ©solution de problĂšmes et la facturation
    Coordination quotidienne du fret avec les fournisseurs/agents
    Participation aux rĂ©unions d’équipe du dĂ©partement et de la succursale
    Négociation de tarifs et contrats
    Émission de la documentation de fret pertinente
    Surveillance constante et rĂ©ponse aux courriels dans les boĂźtes de rĂ©ception personnelles et d’exportation
    Assurer des marges appropriées sur les expéditions
    Vérifier la conformité des fournisseurs aux normes de service de Priority
    Maintenir et favoriser les relations avec les fournisseurs et les clients
    Traiter en temps opportun les demandes des fournisseurs et des clients
    Soutenir et promouvoir la mission de Priority Worldwide visant Ă  offrir l’ExpĂ©rience Client Ultime
    Rémunération et avantages :
    Les forfaits de rĂ©munĂ©ration individuels sont basĂ©s sur divers facteurs propres Ă  chaque candidat, y compris les compĂ©tences, l’expĂ©rience, les qualifications et d’autres raisons liĂ©es au poste.
    Salaire de 60,000 $ Ă  90,000 $ CAD par an, selon l’expĂ©rience
    RĂ©gime d’avantages complĂ©mentaires (soins de santĂ© Ă©tendus, assurance vie)
    2 semaines de congés payés
    5 jours de congés personnels payés
    5 jours de tĂ©lĂ©travail par mois – aprĂšs la formation
    3 jours de congé payé pour le bénévolat
    RĂ©gime de retraite REER et RPDB avec contribution Ă©quivalente de l’entreprise Ă  hauteur de 3 %
    Admissibilité au programme de primes
    Priority Worldwide est un employeur offrant l’égalitĂ© des chances. Nous cĂ©lĂ©brons la diversitĂ© et nous engageons Ă  crĂ©er un environnement inclusif pour tous les employĂ©s.
    Job Type: Full\-time
    Pay: $60,000\.00\-$90,000\.00 per year
    Benefits:
    Dental care
    Extended health care
    Life insurance
    Paid time off
    * Vision care
    Work Location: In person