Senior UX Researcher - Remote UK - Competitive Salary

Job summary

Join American Express's Enterprise Research & Design team to build innovative digital acquisition products! As a Senior UX Researcher, you'll lead your team in defining customer pain points and validating effective solutions. American Express is offering competitive salaries, comprehensive benefits, and exciting opportunities for career growth. Apply now for a chance to shape the future of user experience at a globally respected company!

Role details

Role

Full-time

Industry

Information Technology

Employment

Full Time

Experience

10 Years +

Responsibilities

• Optimize workflows across the UXR team
• Provide UXR team with thought leadership in methodologies
• Build relationships with stakeholders
• Package and communicate UXR work and insights
• Manage key high visibility initiatives
• Employ a variety of methodologies in product development
• Ensure cohesive user experience across products
• Manage the UXR budget

Requirements

• 10+ years of experience in consumer insights
• Fluency in various methodologies for actionable insights
• Success in matrixed environments
• Experience leading teams
• Proven track record of customer advocacy
• A strong portfolio with UX research artefacts
• Understanding of UX research theories
• Knowledge of qualitative and quantitative methods
• Ability to manage projects in fast-paced environments

Benefits

• Competitive base salaries
• Bonus incentives
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model
• Generous paid parental leave policies
• Free access to wellness centers
• Free and confidential counseling support
• Career development and training opportunities

Key skills