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Senior ServiceNow Technical Architect

Tech Intellectuals

Senior $101.0k - $137.6k YEARLY Remote

Posted 2 months ago

Tailor Resume
Job summary

The ServiceNow Technical Architect position requires a seasoned professional with 10-12 years of experience in ServiceNow implementation and administration. The candidate will lead technical projects, mentor teams, and develop solutions to streamline IT processes. A bachelor's degree and ServiceNow certifications are required.

Role details
Role
Full-time
Industry
Information Technology
Employment
Full-time
Experience
10 Years +
Education
Bachelor's
Responsibilities
  • Provide necessary guidance to ServiceNow resources on Implementation and S2P Integration
  • Develop/administer technical solutions on the ServiceNow platform
  • Guide the team in creating detailed design artifacts
  • Review design and code for customer alignment and standard adherence
  • Implement innovative technology for business process development
  • Consult with business analysts for appropriate technical solutions
  • Provide timely status reports to the project manager
  • Communicate technical issues and solutions to varied audiences
Requirements
  • 10 to 12 years of experience in administration/implementation/configuration of ServiceNow in the areas of ITSM, ITBM, ITOM, ITAM
  • Experience as a Senior Technical Lead / Architect
  • Experienced in ITIL Process Definition and Integration Solutions
  • Knowledge of web-based development languages including JavaScript, Ajax, HTML, CSS
Benefits
  • 401(k)
  • dental insurance
  • health insurance
  • paid time off
  • vision insurance
  • yearly bonus
Key skills
Servicenow Itsm Itbm Itom Itam Architecture Itil Javascript Ajax Html Css Servicenow Certification
Full job description
    Role: ServiceNow Technical Architect
    Role Type: Full-Time (No 3rd Party or Contractors)
    Compensation: Up to $137K DOE + Bonus
    Location: Richmond, VA Or Remote Eat coast
    Years of experience: 10-12
    Key Competencies: administration/implementation/configuration of ServiceNow, ITSM, ITBM, ITOM, ITAM, Architecture, ITIL, JavaScript, Ajax, HTML, CSS, ServiceNow certification.
    Overview:
    Design & Implementation, Customization and Maintenance of ITSM SPO Module
     Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
    Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
     Design and develop integrations between ServiceNow and other enterprise systems using REST, SOAP, Integration Hub, and other API technologies.
    Implement automation solutions using Flow Designer, Orchestration, and other ServiceNow tools to streamline business processes.
     Provide advanced support for ServiceNow applications, troubleshooting complex issues and implementing long-term solutions.
    Responsibilities:
    Provide necessary guidance to ServiceNow resources, on Implementation, S2P Integration with other apps like SAP, Data transfer, Support and Development including enhancement requests
     Develop/administer technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
    Guide the team in having the right level of details in the design artifacts.
     Review the design and code to ensure it aligns to customer expectation and follows industry standards
    Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
     Apply innovative technology to business processes in order to develop new solutions and troubleshoot issues
    Consult with business analyst/Process Leaders to develop appropriate technical solutions in ServiceNow
     Follow up on outstanding development needs and provides timely status reports to the project manager
    Advise on options, risk and impacts on business/ITIL processes
     Communicate technical problems and solutions to both technical and non-technical audiences
    Qualifications:
    10 to 12 years’ experience in administration/implementation/configuration of ServiceNow in the areas of ITSM (SPO Module), ITBM, ITOM, ITAM (not limited to) and Scoped Application solution.
     Experience as a Senior Technical Lead / Architect
    Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations,
     ServiceNow platform implementation, development, support, enhancement
    Knowledge of web based development languages; specifically JavaScript, Ajax, HTML, CSS
     Strong customer service and excellent verbal/written communication
    Excellent attention to details, ability to multitask, and effective time management skills
     Understand full ITSM application lifecycle
    Certifications: ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS), ITIL
    355321
    Job Type: Full-time
    Pay: $100,980.00
  • • $137,610.00 per year
    • Benefits:
     401(k)
    Dental insurance
     Health insurance
    Paid time off
     Vision insurance
    Compensation Package:
    Yearly bonus
    Schedule:
     Monday to Friday
    Education:
    Bachelor's (Required)
    Experience:
     ServiceNow: 8 years (Required)
    SPO Module: 2 years (Required)
     S2P Integration: 1 year (Required)
    Work Location: Remote