Mid-Level Client Success Manager - Remote

Job summary

Join WolfCycle's Client Success team, driving customer loyalty through innovative conversation marketing strategies. Lead client engagement initiatives, maximizing revenue and retention across dynamic campaigns. WolfCycle offers competitive salaries, unlimited vacation, and the chance to shape the future of conversational marketing. Apply now for a pivotal role in transforming the customer experience!

Role details

Role

Full-time

Industry

Advertising Services

Employment

Fulltime

Experience

3 Years +

Education

Bachelor’s Degree In Business

Responsibilities

• build and maintain strong relationships with key clients
• champion customer needs within the organization
• gather insights from customer interactions
• collaborate with sales and marketing teams
• stay informed about industry trends

Requirements

• proven track record in sales or customer success
• experience in the sports & entertainment industry
• ability to thrive in a fast-paced environment
• strong understanding of conversation marketing and digital engagement
• ability to gather customer insights

Benefits

• paid holidays
• unlimited vacation/sick time
• flexibility to work remote
• competitive salary and performance-based bonuses
• paid health/dental & vision benefits
• 401k match at 3%
• professional development opportunities

Key skills