IT Support Coordinator - London
Ruth Miskin Training
Mid-level
Not specified
Remote
Posted 4 weeks ago
Job summary
Join Ruth Miskin Training's tech support team providing amazing IT support! Lead the IT support function using tools like Fresh Desk and Office 365 to ensure smooth operations for our staff and schools. We're a passionate company committed to helping children read, offering a dynamic work environment and continuous career development. Apply now to join our tech-savvy team making an impact in education!
Role details
- Role
- Full-time
- Industry
- Education And Training
- Employment
- Fulltime
- Experience
- 2 Years +
Responsibilities
- Oversee the IT support function
- Manage the Ticket System effectively
- Set up and maintain hardware and equipment
- Develop user guides and instructional videos
- Administer user accounts and Single Sign-On systems
- Support for Office 365 Suite and server management
- Provide support for video conferencing platforms
Requirements
- Strong knowledge of macOS and iOS operating systems
- Experience supporting users remotely
- Excellent communication skills
- Knowledge of data protection law and best practices
- Ability to work independently with minimum supervision
Key skills
Macos
Ios
Customer Service
Communication Skills
Remote Support
Windows
Device Management Systems
Networking Protocols
Data Protection Law
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