Mid-Level Lead Framer - Kingston ON

Michaels

Mid-level Not specified Kingston, ON, CA

Posted 4 weeks ago

Job summary

Join Michaels' team as a Lead Framer where you'll coach a dedicated group focused on creating exceptional custom framing solutions. Lead sales and ensure adherence to company standards, all while fostering a positive store environment. Enjoy robust benefits like health insurance and generous discounts at this leading creative destination in North America. Apply now for a chance to enhance your career in retail management with a supportive team!

Role details
Role
Full-time Or Part-time
Industry
Retail
Employment
Fulltime
Experience
2 Years +
Responsibilities
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs)
  • Develop and coach the team selling behaviors
  • Lead the delivery of custom framing solutions
  • Achieve KPI targets and manage team performance
  • Review sales and production workload
  • Manage inventory processes and shrink control
  • Serve as Manager on Duty
  • Coach and train new team members
  • Participate in the truck unload and stocking processes
  • Acknowledge customers and provide solutions
Requirements
  • basic computer skills
  • previous custom framing experience preferred
  • retail management experience
  • experience leading a sales team
Benefits
  • health insurance (medical, dental, and vision)
  • paid time off
  • tuition assistance
  • generous employee discounts
Key skills
Management Sales Coaching Customer Service Inventory Management Basic Computer Skills Custom Framing Retail
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    Store \
  • • KINGSTON, ON
    • Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.Major Activities
    Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
     Develop and coach the team selling behaviors
    Leads the delivery of high\-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
     Achieve your KPI’s and manage the framing team to achieve their role KPI’s
    Review sales and production workload and build plans and sales floor time for networking.
     Manage and execute the inventory management processes as assigned
    Manage and execute shrink and safety programs.
     Serve as Manager on Duty (MOD)
    Assist with interviewing, on\-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self\-development
     Partners with MOD’s daily on the expectations of framing and other framers.
    Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
     Participate in the truck un\-load and stocking processes to ensure truck standards are followed and completed within budget
    Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
     Acknowledge customers, help locate product and provide solutions
    Assist with Omni channel processes
    Other duties as assigned
    Minimum Type of experience the job requires
     Basic computer skills
    Preferred Type of experience the job requires
    Previous custom framing experience is preferred
     Retail management experience
    Experience leading a sales team
    Physical Requirements
     Regular bending, lifting, carrying, reaching and stretching
    Ability to move throughout the store
     Ability to remain standing for long periods of time
    Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
     If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
    Work Environment
    * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
    Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
    At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com
    At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full\-time and part\-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
    Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.