Mid-Level Services Navigator - Mindemoya
Manitoulin-Sudbury DSB
Mid-level
Not specified
Mindemoya, ON, CA
Posted 1 day ago
Job summary
Join Manitoulin-Sudbury DSB's Integrated Human Services team as a Temporary Services Navigator! In this role, you'll assess individual needs and provide tailored support plans to improve community outcomes. With over 200 employees and a commitment to excellence, you'll enjoy competitive salary, career growth, and a wellness program. Apply now to make a meaningful impact in your community!
Role details
- Role
- Temporary
- Industry
- Human Resources
- Employment
- Full Time
- Experience
- 3 Years +
- Education
- Post-secondary Education In Human Services Or Similar
Responsibilities
- Assess individual needs and evaluate improvement plans
- Collect and provide data for operational needs and evaluations
- Support individuals in collaboration with Community Paramedic
- Document services provided using an outcome plan
- Identify gaps in service delivery and recommend improvements
Requirements
- Valid Ontario Class G Driver’s License with insured vehicle for employment-related use
- Bilingualism in English and French is considered an asset
Benefits
- Competitive salary
- Employer-matched pension plan
- Wellness program
- Career growth opportunities
- Diverse and inclusive work culture
- Continuing education for staff
Key skills
Human Services
Case Management
Microsoft Office
Data Collection
Statistical Analysis
Communication
Problem Solving
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- Posted: September 17, 2025 Competition: \#2025\-08\-IHS
About us
Manitoulin\-Sudbury District Services Board (DSB) is looking for a self\-motivated \& energetic individual to join our industry\-leading organization which works towards the delivery of high\-quality services and programs to the residents of Manitoulin\-Sudbury districts. Created by the provincial government, the DSB is responsible for overseeing and managing a range of services divested to the municipal order of government, including Ontario Works, Community Housing, Paramedic Services (Land Ambulance), Non\-Urgent Patient Transportation, and Early Learning and Child Care Services.
Our DSB is looking for your help to ensure the efficient delivery of services to the residents of Manitoulin\-Sudbury districts. Be part of an organization that strives to provide quality services that meet the needs of our communities, and we work hard to ensure that the programs we offer are accessible and responsive to the diverse needs of our residents.
Our Team
The Manitoulin\-Sudbury District Services Board is comprised of 14 board members and has been in existence for 25 years. With three main departments, Integrated Human Services, Paramedic Services, and Administration, and over 200 employees, we service a large geographical area totaling 45,000 square km. Our organization is responsible for the development and execution of annual budgets exceeding $50 million. We are proud to serve our communities, and we remain committed to our mission of delivering effective, fair, and safe services to our residents.
The Opportunity
We are currently looking for a driven individual to join our team as a Temporary Services Navigator within our Integrated Human Services Department.
Term of employment: to end of March 2026
Location: Mindemoya – with travel
In this position you will:
Assess individual needs, provide information to support individual improvement plans, evaluate the plan’s ability to improve outcomes.
Ensure personal safety in partnership with the Community Paramedic to determine if it is safe to enter the individual’s living space, identify if the team will enter the home.
Collect and provide statistical data; to support operational needs, evaluation by consumers of services provided, and information on all resources by community.
Investigate alternative methods or partnerships for service opportunities and pathway development to optimize efficiency and improved outcomes. (patient, client, person)
Support individuals in collaboration with Community Paramedic to improve overall health and address social needs.
Refer individuals to services and support that promote the achievement of goals.
Work and utilize all Manitoulin\-Sudbury DSB programs, using an integrated service delivery approach.
Build and maintain strong connections with internal and external stakeholders.
Promote excellence in case management. Document the services and supports provided using an outcome plan.
You must wear personal protective equipment as required and issued by the employer.
Maintain current knowledge and awareness of relevant legislation, policies, professional human service techniques and practices, community services, support, and opportunities that benefit individuals.
Identify and communicate gaps in service delivery to the Commander of Community Paramedicine and recommend improvement strategies.
Ensure that data collection, verification reporting, privacy and audit requirements and any statistical reports are completed as required. Participate in approved professional and organizational development programs.
Perform other duties as assigned.
Qualifications and Specific Skills
Education:
Post\-secondary education from an accredited Canadian University or College in Human Services or similar, or a combination of education and/or experience is required.
Must possess Standard First Aid and CPR.
Experience
Minimum of 3 years of experience in Human Services with an emphasis on program delivery.
A valid Ontario Class G Driver’s License with insured vehicle for employment related use is required.
Bilingualism (English and French) is considered an asset.
Computer Skills:
High level of ability to use computers and other information technology specific to case management and administration.
Extensive knowledge of Microsoft Office, including Outlook, Word and Excel.
What We Offer
Competitive salary
Employer\-matched pension plan, and a wellness program.
Career growth
Diverse and inclusive work culture
Continuing education for staff
Salary: $35\.78/hr (35 hours per week)
At the Manitoulin\-Sudbury District Services Board, we are committed to creating an inclusive work environment that values diversity and encourages individuals to express their ideas and opinions. We believe that every member of our staff should feel heard and supported. We understand that the success of our organization relies on the unique perspectives and experiences that each team member brings to the table. That's why we treat each other with fairness and dignity, regardless of personal characteristics like race, gender, nationality, ethnicity, religion, age, or sexual orientation. We believe that by promoting inclusivity and diversity, we can foster a supportive and productive workplace culture that benefits everyone.
Manitoulin\-Sudbury District Services Board is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005\).
Manitoulin\-Sudbury District Services Board will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Interested individuals are invited to submit a covering letter and a résumé outlining their education, skills, qualifications, and experience and how they relate to this position no later than September 29, 2025, 4:30 p.m.
Information gathered relative to this position is done in accordance with the Municipal Freedom of information and Protection of Privacy Act and will only be used for candidate selection. While all responses are appreciated; only applicants selected for an interview will be contacted.