Admissions Representative - Remote

Concorde Career Colleges

Mid-level $57.8k - $67.9k YEARLY Remote

Posted 2 months ago

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Job summary

The Admissions Representative at Concorde Career College is responsible for recruiting and enrolling qualified students and providing support throughout the admissions process. Candidates should have a minimum of 5 years of experience in a related field and be able to maintain professionalism while managing inquiries and tracking applicant progress. This is a fully remote position with great benefits including tuition waiver, flexible time off, and competitive insurance.

Role details
Role
Full-time
Industry
Education And Training
Employment
Fulltime
Experience
5 Years +
Education
Hs Diploma Or Ged
Responsibilities
  • conduct outreach, interviews, and follow-ups with prospective/enrolled students
  • provide accurate program details, career opportunities, and enrollment requirements
  • maintain professionalism and strong customer service
  • manage inquiries and track applicant progress
  • conduct engaging campus tours and informational sessions
  • submit and maintain accurate admissions records
  • attend orientations, graduations, and admissions meetings
  • collaborate with financial aid and student services
Requirements
  • minimum five (5) years of experience as an Admissions Representative preferred
  • minimum one (1) year of experience in customer service and/or sales preferred
  • minimum of three (3) years of online higher education experience preferred
Benefits
  • tuition waiver after 6 months for employees and family
  • flexible time off with no limit
  • accrued vacation for full-time and part-time non-exempt employees
  • 50% retirement match after 90 days
  • 4 weeks paid parental leave
  • health, vision, and dental coverage
  • pet insurance
Key skills
Organizational Skills Time Management Customer Service Sales Problem-solving Decision-making Active Listening Inductive Reasoning Data Entry Confidentiality Relationship Building
Full job description
    Overview:
    Admissions Representative
  • • Concorde Career College
    • =======================================================

    \\This position is fully remote\\

    The Admissions Representative is responsible for recruiting and enrolling qualified students while providing ongoing support throughout the admissions process. This role requires professionalism, ethical recruitment practices, and collaboration with internal teams to facilitate a seamless enrollment experience.
    In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family for all eligible Concorde and UTI programs of study.
     Flexible Time Off for Exempt Employees (FTO): Take time off as needed with no limit, no accrual, and full pay—just get approval in advance.
    Accrued Vacation for Full-Time and Part-Time Non-Exempt Employees: Full-Time employees accrue 2 weeks of paid vacation per year and Part-Time employees accrue based on the number of hours worked each week. This is in addition to paid holidays and paid sick leave.
     Retirement Matching: 50% match on the first 6% of your contributions after 90 days.
    Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby.
     Competitive Insurance: Health, vision, and dental coverage for you and your dependents.
    Pet Insurance: Competitive coverage for your furry family members through ASPCA.
     Health Plan Enrollment: 30 days to choose your health plan with coverage starting after one full month of employment.
    Explore more benefits here: UTI Benefits
    Responsibilities:
    Principal Accountabilities & Deliverables Conduct outreach, interviews, and follow-ups with prospective/enrolled students
     Provide accurate program details, career opportunities, and enrollment requirements as outlined in Campus catalog
    Maintain professionalism and strong customer service in all student and staff interactions
     Manage inquiries, schedule appointments, and track applicant progress
    Utilize only authorized marketing promotional materials, including catalogs, brochures, and correspondence, in accordance with established guidelines while adhering to ethical recruitment standards
     Proficiently navigate and utilize all admissions systems to support the enrollment process effectively
    Conduct engaging campus tours and informational sessions
     Assist prospective students in navigating the admissions process while addressing concerns
    Continually meet or exceed the criteria set forth by the campus leadership or Director of Admissions regarding admissions activity, start expectations, cancellation, retention and graduation rates, and the generation of student referrals
     Submit and maintain accurate admissions records and documentation
    Comply with all federal, state, and institutional policies regarding admissions and recruitment
     Attend orientations, graduations, and regular admissions meetings
    Collaborate with financial aid, academics, and student services to support student success
     Other duties as assigned
    Qualifications:
    Education / Experience HS Diploma or GED (required) and five (5) years’ experience in related field
     Bachelor’s degree in business, finance, marketing or related field (preferred)
    Minimum five (5) years of experience as an Admissions Representative (preferred)
     Minimum one (1) year of experience in customer service and/or sales (preferred)
    Online only
  • • Minimum of three (3) years of online higher education experience (preferred)
    • Skills     Strong organizational and time management skills
    Abilities Capacity to assess student needs and match them with appropriate programs
    Standard Abilities     Able and willing to:
    + Communicate, think, learn, and reason
    + Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
    + Safely ambulate and/or maneuver when on-site at Company locations
    + Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
    Ability to use good judgment, problem-solving and decision-making skills
     Ability to maintain confidentiality and manage sensitive information with discretion
    Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
     Ability to gain, understand and apply information and data as it relates essential functions of the position
    Ability to foster long-term relationships with stakeholders
    Work Environment     Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
    This position is eligible for a remote, hybrid, on campus or an on site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.
     No travel required