Business Analyst - Customer Analysis

Merkle Science

Mid-level Pune, Delhi, India

Posted 2 months ago

Job summary

Merkle is seeking a mid-level business analyst to lead customer analysis, optimize performance, and effectively communicate with clients. The role requires 2-3 years of experience with digital analysis tools and strong communication skills, along with expertise in Excel and PowerPoint. This full-time position is located in Pune.

Role details
Role
Full-time
Industry
Information Technology
Employment
Full-time
Experience
2 Years +
Education
Bachelor's Degree
Responsibilities
  • Lead and manage customer analysis deep dives
  • Execute strategies outlined by senior leadership
  • Manage day-to-day communication with clients
Requirements
  • 2-3 years of business analysis experience focusing on performance optimization
  • Continuous work with digital analysis tools such as Google Analytics or Adobe Analytics
  • Excellent communication skills including verbal, written and data visualization
  • Very strong skills in Excel and PowerPoint
Benefits
  • Contribute to process improvements
  • Provide mentorship to less experienced colleagues
  • Collaborate effectively on workstreams
Key skills
Business Analysis Performance Optimization Digital Analysis Tools Google Analytics Adobe Analytics Communication Skills Data Visualization Excel Powerpoint Time Management Data Visualization Tools Tableau
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Generate Cover Letter Apply on Naukri
    The purpose of this role is to lead and manage customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day\-to\-day communication with clients. Job Description: Required Skills Bachelor s degree (quantitative field preferred)
     \
  • • years of business analysis focusing on performance optimization
    • \
  • • years of continuous work with digital analysis tools, such as Google Analytics or Adobe Analytics
    •  Excellent communication skills including verbal, written and data visualization
    Very strong skills in Excel and PowerPoint
    Preferred Skills     to years working in a professional services organization, such as an advertising agency, media agency or management consultancy
    \
  • • years experience presenting analysis and insights to stakeholders/clients
    •  Ability to manage time effectively across competing priorities
    Use sound judgment to identify issues and escalate them when appropriate
     Takes constructive feedback well and not afraid to ask questions when help is needed
    Experience with data visualization tools such as Tableau, Domo, Data Studio or Power BI
     Contribute to improvements in processes used by analysts
    Giving constructive feedback/mentorship to less experienced colleagues
     Ability to collaborate effectively on a workstream
    What will make you stand out Demonstrated passion for the field of analytics; ability to pick up new skills proactively
     Understanding of major digital marketing channels, such as paid search and programmatic display
    Exposure to advanced web analytics methodologies such A/B testing, attribution, survey analysis
     Experience gathering and documenting business requirements for analytics initiatives
    Experience presenting analysis to clients or stakeholders
     Comfortable taking initiative while executing a project
    think of a question to pull this out \
  • • a client has an urgent or important tasks \- which do you do? Location: Pune Brand: Merkle Time Type: Full time Contract Type: Permanent