Mid-level Hospitality Associate - City Developments Limited - Full-time

City Developments Limited

Mid-level Not specified Singapore, SG

Posted 4 weeks ago

Job summary

Join City Developments Limited's hospitality team where you'll be managing check-in/out procedures and ensuring a welcoming guest experience. Lead guest service in the hospitality industry using your skills in payment processing and customer service. CDL, committed to fair employment practices, is offering a supportive work environment with growth potential. Apply now to be part of a dedicated team and help create memorable experiences for guests!

Role details
Role
Full-time
Industry
Hospitality And Tourism
Employment
Fulltime
Experience
1 Years +
Responsibilities
  • Manage check-in and check-out procedures efficiently and professionally to ensure a smooth and welcoming guest experience.
  • Handle all payment transactions accurately, including cash, credit card, and other forms of payment.
  • Perform nightly audit procedures to reconcile daily transactions.
  • Act as the first point of contact, providing friendly service and concierge support, including local tips and directions.
  • Address and resolve guest enquiries, feedback, or concerns promptly and professionally, ensuring a positive experience.
  • Assist with transportation arrangements, including booking taxis or private hire vehicles, airport transfers, and shuttle services.
Requirements
  • At least 1 to 2 years’ relevant experience in hospitality industry
  • Team Player
  • Willing to work shift
Key skills
Hospitality Customer Service Payment Processing Concierge Service Audit Procedures
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    Responsibilities:
    Manage check\-in and check\-out procedures efficiently and professionally to ensure a smooth and welcoming guest experience.
     Handle all payment transactions accurately, including cash, credit card, and other forms of payment.
    Perform nightly audit procedures to reconcile daily transactions.
     Act as the first point of contact, providing friendly service and concierge support, including local tips and directions.
    Address and resolve guest enquiries, feedback, or concerns promptly and professionally, ensuring a positive experience.
     Assist with transportation arrangements, including booking taxis or private hire vehicles, airport transfers, and shuttle services.
    Requirements
    At least 1 to 2 years’ relevant experience in hospitality industry
     Team Player
    Willing to work shift
    City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non\-discrimination and fairness, regardless of gender, ethnicity, religion, or age.
    Job Type: Full\-time
    Pay: $2,500\.00 \
  • • $3,500\.00 per month
    • Schedule:
     Monday to Friday
    Work Location: In person