Entry-Level Technician – Hybrid Bell – Ottawa/Toronto
Bell
Entry-level
Not specified
Ottawa, ON, CA
Posted 4 weeks ago
Job summary
Join Bell's Managed Business Solutions team, shaping next-generation technology in Canada. You'll lead the support and innovation of our fibre and 5G networks. Bell, as one of Canada's largest tech firms, offers flexible work arrangements and competitive benefits. Apply now to be part of a dynamic team enhancing customer experience and network performance.
Role details
- Role
- Full-time
- Industry
- Information Technology
- Employment
- Fulltime
- Education
- College Diploma In Electronics Or Telecommunications
Responsibilities
- Provide support to various Managed Services customers
- Work closely with L3 support to resolve complex incidents
- Manage services related to the customer while following Bell Canada processes
- Attend customer meetings and clearly communicate within Bell’s obligations
- Create and maintain customer and internal technical documentation
- Identify and propose improvements to processes
Requirements
- Valid IP certification (CCNA, CCNP, JNCIA, Juniper, CVoice) or in the process of achieving it
- Fluency in English; French proficiency is an asset
- Agree to undergo a background security check
Benefits
- Comprehensive compensation package
- Medical, dental, vision and mental health benefits
- 35% discount on services
- Flexible work hours based on business needs
Key skills
Osi Model
Network Interconnection
Network Protocols
Network Management
Lan
Wan
Ethernet
Tcp/ip
Itil
Microsoft Office
Organizational Skills
Risk Management
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